Results-driven Intake Coordinator with a strong background in administration and quality assurance. Skilled in coordinating patient intake and ensuring data accuracy, contributing to improved service delivery and operational efficiency.
Overview
8
8
years of professional experience
Work History
Intake Coordinator
Unconditional Love Home Health Care, Inc.
03.2024 - Current
Coordinated patient intake processes, ensuring timely collection of necessary information and documentation.
Facilitated communication between patients, families, and healthcare providers to streamline service delivery.
Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Implemented quality assurance measures to enhance accuracy of patient data entry and record-keeping.
Public Adjuster
Claims XP
01.2023 - 03.2025
Evaluated property damage claims to determine accurate settlement amounts.
Negotiated with insurance companies to achieve favorable outcomes for clients.
Prepared detailed reports and documentation supporting claims submissions.
Assessed policy coverage and ensured compliance with regulations and guidelines.
Assistant Practice Manager
Valley Foot & Ankle Center
09.2018 - 06.2022
Assisted to Business Operations Manager with daily duties
Coordinated daily operations to enhance patient flow and service delivery.
Implemented scheduling systems to optimize appointment management and staff allocation.
Developed training materials for new team members, ensuring consistent service standards.
Streamlined communication between clinical staff and administration to improve workflow efficiency.
Increased revenue annually by 25-30%
Developed new marketing strategies to increase patient intake
Handled tasks such as payroll, surgery scheduling and HIPAA compliance
Ordered all office supplies and kept check on inventory levels.
Developed and implemented strategies to improve patient access, satisfaction and care quality.