Tony Papadimitriou

• Improved operations through consistent hard work and dedication.
• Participated in team-building activities to enhance working relationships.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Delivered Mail, admail and parcels to customer locations within specific timeframes.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Increased customer satisfaction by resolving delivery issues.
• Prepared a variety of different written communications, reports and documents to ensure smooth operations.
• Identified issues, analyzed information and provided solutions to problems.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
• Cross-trained existing employees to maximize team agility and performance.
• Directed staff and managed annual capital budget.
• Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
• Evaluated employees' strengths and assigned tasks based upon experience and training.
• Established and updated work schedules to account for changing staff levels and expected workloads.
• Onboarded new employees with training and new hire documentation.
• Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
• Applied customer feedback to develop process improvements and support long-term business needs.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Accomplished multiple tasks within established timeframes.

*Corporation President and chief controller of operations dealing in the trading of Stocks, Bonds, Futures, Options and Foreign Exchange instruments.

*Company President and Chief controller of operations dealing in the vending of snacks, sandwiches, soft drinks, juices and bottled water through automated vending machines.

*Responsible for the daily coordination, supervision and deployment of Air Canada ramp service crews, personnel and other ground support staff; the scheduling and staffing for all Air Canada ground operations.

*The role of passenger agent with AIR TRANSATand AIR FRANCEwas the equivalent of Sales in AIR CANADA. I worked at the check-in counters and was trained in both SITA andGAETAN computer systems. I also worked in boarding passengersas well asmeeting arrival flights. Other duties included handling of wheelchair passengers, and I was trained for the Washington Chair for WCHC passengers.*As a Lead Agent for Royal Air Maroc and Air Algerie I was in charge of checking-in passengers, departures, and arrivals, working closely with the supervisors and Station managers.*I also worked as an AIR TRANSAT OPERATIONS AGENT.

*Corporation President and chief controller of operations dealing in the function of ATM banking machines located in hotels, medical clinics, convenience stores and other businesses in Ontario Canada.