Tony Palladini
Montreal,QC
Summary
Dynamic Operations Manager with a proven track record at Canadian Roasting Society, enhancing efficiency and driving strategic decisions. Expert in supply chain management and team leadership, I implemented quality control measures that improved product consistency and reduced lead times, significantly boosting customer satisfaction and operational performance.
Overview
26
26
years of professional experience
Work History
Operations Manager
Canadian Roasting Society
01.2018 - Current
- Streamlined operational workflows, enhancing efficiency across production and distribution processes.
- Led cross-functional teams to implement process improvements, resulting in reduced lead times.
- Developed and enforced quality control measures to ensure product consistency and compliance with standards.
- Managed inventory systems and supply chain logistics, optimizing stock levels and minimizing waste. Warehouse management.
- Analyzed operational data to identify trends, driving strategic decisions for resource allocation and staffing needs.
- Implemented training programs for staff on new technologies and procedures, enhancing overall team productivity.
- Developed and implemented strategies to maximize customer satisfaction.
Director of Sales in Canada
Kobayashi Healthcare International, Inc.
01.2011 - 01.2018
- Developed strategic sales plans that increased market penetration and client engagement.
- Led cross-functional teams to drive revenue growth through innovative product launches.
- Analyzed market trends to identify new business opportunities and optimize sales strategies.
- Established key performance indicators to measure team effectiveness and sales performance.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
- Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
- Managed complex negotiations with key accounts resulting in long-term contracts that bolstered annual revenue figures significantly.
Director of Sales in Canada
Heat Factory Canada
01.2000 - 01.2011
- Cultivated relationships with major clients, ensuring high levels of satisfaction and retention.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Managed team of sales representatives, providing guidance, coaching and support.
- Analyzed market trends to identify opportunities for product expansion, leading to increased revenue streams.
- Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.
- Negotiated favorable contract terms with suppliers, optimizing profit margins while maintaining product quality standards.
- Maximized profitability with effective pricing structures, aligning offerings with market demand while maintaining competitive positioning.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Drove sales by developing multi-million dollar contract sales.
Education
Bachelor of Arts - Animal Science
Concordia University
MontrealSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Operations oversight
- Client relationships
- Business planning
- Product management
- Forecasting and scheduling
- Vendor sourcing
- Supply chain management
Accomplishments
Built a Co-op roasters from the ground up to a 10 million a year business in 5 years at CRS.
Built Canadian sales force to 6 million per year as Canadian Sales Director at Kobayashi.
Languages
English
Timeline
Operations Manager
Canadian Roasting Society
01.2018 - Current
Director of Sales in Canada
Kobayashi Healthcare International, Inc.
01.2011 - 01.2018
Director of Sales in Canada
Heat Factory Canada
01.2000 - 01.2011
Bachelor of Arts - Animal Science
Concordia University