Tony Montero
Lakewood
Summary
Customer-focused and dependable professional with experience in food service, customer support, and custodial operations. Strong communication, multitasking, and problem-solving skills with hands-on experience using POS systems, handling customer inquiries, and maintaining organized work environments. Recently obtained a Bachelor of Science in Computer Information Systems with strong technical and administrative capabilities.
Overview
6
6
years of professional experience
Work History
Crew
Chipotle
06.2023 - 05.2026
- Assisted customers with menu selections, providing detailed descriptions and recommendations to enhance their dining experience.
- Delivered accurate and timely orders while maintaining a clean and organized service area.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Custodial Assistant
ASI CPP
11.2021 - 12.2023
- Performed routine cleaning tasks such as sweeping, mopping, dusting, and vacuuming.
- Maintained the cleanliness of restrooms, offices, and common areas.
- Handled waste disposal and recycling in accordance with guidelines.
- Ability to coordinate with management and other custodial staff.
TOGO specialist
Olive Garden Italian Restaurant
07.2020 - 07.2021
- Collaborated with management and coworkers to ensure high-quality service and efficiency.
- Addressed questions with up-to-date knowledge of restaurant promotions.
- Experience with POS systems and increased restaurant profits through careful customer suggestions.
- Answered an average of 50 calls per day by addressing guest inquiries, solving problems, and providing new product information.
Education
B.S. - Computer Information Systems
California State Polytechnic University
Pomona08-2025
Skills
- Customer Service & Support
- POS Systems
- Communication skills
- Team Collaboration
- Complaint resolution
- Microsoft Office & Excel
- Data Entry & Typing
- Technical support
- Cash Handling & Transactions
- Time Management
- Cleaning & Sanitation Procedures
Timeline
Crew
Chipotle
06.2023 - 05.2026
Custodial Assistant
ASI CPP
11.2021 - 12.2023
TOGO specialist
Olive Garden Italian Restaurant
07.2020 - 07.2021
B.S. - Computer Information Systems
California State Polytechnic University