Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Tony Lin

Markham,ON

Summary

Proactive Cashier with comprehensive experience in handling multiple payment methods securely and assisting customers with purchases and inquiries. Skilled in using POS systems, fostering customer relationships, and contributing to organizational growth through effective training and facilitation. Bringing reliability, integrity, and a strong work ethic to advance in a new role.


Professional educator with strong foundation in computer science. Skilled in curriculum development, classroom management, and integrating technology into teaching. Known for fostering collaborative environments and adapting to evolving educational needs. Possesses expertise in programming languages, data structures, and software engineering principles. Reliable and results-driven with focus on student engagement and academic excellence.

Overview

7
7
years of professional experience

Work History

Cashier

Blossom Garden Chinese Restaurant
01.2018 - Current
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Managed successfully approximately 40+ incoming requests and calls per day from customers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Built relationships with customers to encourage repeat business.
  • Used POS system to enter orders, process payments and issue receipts.

Facilitator

Steamoji Inc.
07.2024 - 08.2024
    • Contributed to improved student performance by facilitating STEM workshops where students can learn soft-skills and nurture their STEM-related interests into fields such as programming and 3D-design..
    • Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter and the applications of said subject.
    • Promoted continuous learning for both participants and management within the organization by sharing best practices and lessons learned from various facilitation experiences.
    • Provided constructive feedback to coworkers during debriefing sessions, fostering personal growth and program development.
    • Fostered an inclusive learning environment through empathy, by addressing diverse needs and adapting facilitation techniques as needed.

Education

High School Diploma -

University of Waterloo
Waterloo, None
04-2029

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Reliability and punctuality
  • Python Programming
  • Linear Regression
  • Statistical Analysis
  • Natural Language Processing

Languages

English
Native or Bilingual
Chinese (Mandarin)
Professional Working
French
Elementary

Accomplishments

- Certificate of Data Science at BrainStation

Timeline

Facilitator

Steamoji Inc.
07.2024 - 08.2024

Cashier

Blossom Garden Chinese Restaurant
01.2018 - Current

High School Diploma -

University of Waterloo
Tony Lin