Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Tony Lewis

Coalhurst,AB

Summary

Dynamic individual with a proven track record at CFM Air Equipment. Skilled in enhancing customer satisfaction and resolving conflicts. Effective in building relationships, I consistently foster a productive environment while ensuring high-quality service delivery. My leadership has significantly improved team engagement and operational efficiency.

Overview

36
36
years of professional experience

Work History

Manager of the Sales and Service Department

CFM Air Equipment
08.2020 - 02.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Manager of the Sales and Service Department

Mid-West Pump and Compressor
07.1989 - 08.2020
  • Improved marketing to attract new customers and promote business.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

High School Diploma -

Coalhurst High School
Coalhurst, AB
06.1982

Skills

  • Effective Relationship Builder
  • Proficient in Electrical Installations (capable of installing or repairing electrical equipment from the breaker, fuse or disconnect forward)
  • Experienced with Skid Steer, tractor operation and routine maintenance
  • Cross-functional teamwork
  • Experience with carpentry and woodworking projects
  • Experience in the installation and maintenance of pond aeration in dugouts
  • Equestrian Care Experience (own my own horses)
  • Proficient in Cutting and Soldering Copper and PVC Pipes
  • Customer relationship management (CRM)

Interests

I enjoy taking our horses camping and trail riding in the mountains during the summer months and pleasure ride indoors during the week and the cold months


I belong to the Souther Alberta Trail Riders "SATRA" taking part in sanctioned trail rides, clinics, tack swaps, and fund raising such as casino's to raise funds for Hallo and Stars


To keep fit I spend a lot of time outdoors and work out in the gym I also like listening to music whenever possible


Timeline

Manager of the Sales and Service Department

CFM Air Equipment
08.2020 - 02.2025

Manager of the Sales and Service Department

Mid-West Pump and Compressor
07.1989 - 08.2020

High School Diploma -

Coalhurst High School

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Tony Lewis