Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Tony Desmond

Montreal

Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Project Manager

HRM Construction Inc
03.2023 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.

General Manager

Co-operators - Nepravishta & Associates Inc
04.2019 - 12.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Restaurant Manager

Restaurant Escudo
05.2013 - 01.2019
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Boosted customer satisfaction, introducing customer feedback system to address and rectify concerns promptly.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Education

High School Diploma -

Cure-Antoine Labelle
216 Bd Marc-Aurele-Fortin, Laval
06-2011

Skills

  • Project management
  • Project planning
  • Project planning and development
  • Project scheduling
  • Team collaboration
  • Relationship building
  • Strategic planning
  • Schedule management
  • Customer relations
  • Stakeholder communications
  • Advanced problem solving
  • Risk management

Accomplishments

  • Achieved Building first Franchise in Ontario with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 14 in the development of Anytime fitness Franchise.
  • Documented and resolved Building manager complaints which led to getting project back on track.
  • Improved customer satisfaction ratings by 100% by completing last minute changes.

Languages

English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working

Certification

  • Project Management, IAP Career College
  • ASP Construction, ACQ Metropolitaine
  • Stress First Aid Awareness, First Responder Center For Excellence
  • Emergency Service Risk Reduction, National Fallen Firefighters Foundation

Timeline

Project Manager

HRM Construction Inc
03.2023 - Current

General Manager

Co-operators - Nepravishta & Associates Inc
04.2019 - 12.2022

Restaurant Manager

Restaurant Escudo
05.2013 - 01.2019

High School Diploma -

Cure-Antoine Labelle

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Tony Desmond