Tony Bumbaco
Vancouver,BC
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at Joe Fortes Seafood & Chop House. Expert in food and beverage pairings, I enhanced guest experiences through personalized service and effective multitasking, contributing to a collaborative team environment that boosted overall productivity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Joe Fortes Seafood & Chop House
07.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server/Wine Director
Global Group of Companies
09.2019 - 06.2022
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Managed cellar and beverage storage maintenance to prevent inventory spoilage.
- Assisted guests in selecting appropriate wines based on their personal tastes and meal choices, elevating their dining experience.
- Coordinated wine selection and restocking for cellar with over 250 bottles.
- Conducted regular staff trainings on wine knowledge, resulting in improved service quality and increased sales.
Server/Bartender
Frankies Italian Bar and Restaurant
09.2018 - 03.2019
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
Education
Bachelor of Science - Cultural Anthropology
University of Alberta
Edmonton, None06-1997
Skills
- Strong work ethic
- Task prioritization
- Guest engagement
- Exceptional customer service
- Food and beverage pairings
Accomplishments
2013 Wine Spectator Award
Languages
English
Native or Bilingual
Certification
Level 2 Fundamentals of Wine
Serving it Right
Timeline
Server
Joe Fortes Seafood & Chop House
07.2022 - Current
Server/Wine Director
Global Group of Companies
09.2019 - 06.2022
Server/Bartender
Frankies Italian Bar and Restaurant
09.2018 - 03.2019
Bachelor of Science - Cultural Anthropology
University of Alberta
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