Tony Bullock
Maple Ridge,British Columbia
Summary
Knowledgeable Director of IT with robust background in leading IT operations and driving technological advancements. Successfully managed large-scale IT projects, enhancing system efficiency and security. Demonstrated expertise in strategic planning and team leadership. Results-driven IT leader focused on leveraging technology to drive business success. Skilled in strategic planning, cybersecurity, and project management with strong emphasis on team collaboration and adaptability. Proven track record in optimizing systems, managing complex projects, and ensuring operational efficiency. Recognized for leadership, problem-solving, and aligning IT initiatives with organizational goals. Focused on achieving transformative results through innovative solutions and effective leadership.
Overview
42
42
years of professional experience
Work History
vCIO, Senior IT Consultant
AWBULLOCK CONSULTING
01.2023 - Current
- Provided high level consulting and leadership to establish overall IT management and strategy
- Transitioned companies to either hybrid cloud (on-prem and M365/Azure) or fully cloud (M365/Azure)
- Provided leadership, technical assistance and insight for companies transitioning to a new direction on order to stay agile and cost effective, following ITIL best practices
- Designed and implemented the transition to modern desktop utilizing M365 and Azure for multi-company, multi-site organizations with minimal downtime in 24/7 environments.
- Coordinated many internal and external consultants as well as internal resources
- Designed and implemented network consolidation and cloud migration for smaller companies, transitioning from fully on-prem to fully cloud
- Reconfigured network resources and communications equipment to cloud based for increased organizational efficiency, and to follow proper ITIL best practices
Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems. - Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
- Contributed to project cost estimates and budgets based on assessment of client needs.
- Led project teams in the successful completion of complex IT projects, ensuring timely delivery within budget constraints.
- Enhanced system efficiency by implementing innovative IT solutions and optimizing existing processes.
- Conducted research on network products, services, protocols and standards for network procurement and development efforts.
- Streamlined workflow processes, enabling more efficient use of resources and reducing overall project timelines.
- Evaluated emerging trends in technology, recommending strategic investments to maintain a competitive edge within the industry.
- Designed comprehensive IT infrastructure plans aligned with organizational goals while considering scalability, flexibility, and security requirements.
- Facilitated seamless system migrations with minimal disruption to operations using careful planning, execution strategies, and risk mitigation techniques.
- Developed comprehensive disaster recovery plans, ensuring business continuity in event of unexpected system failures.
- Cultivated strong client relationships, understanding their IT landscapes and providing strategic advice for technology investments.
- Transformed IT service delivery, adopting agile methodologies to increase responsiveness and accelerate project completion rates.
- Designed and implemented scalable cloud solutions, enabling flexible work environments and supporting remote workforce expansion.
- Optimized IT budgets, conducting cost-benefit analyses to guide smart technology spending and maximize ROI.
- Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
- Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
Director of Information Technology
SUNRISE POULTRY PROCESSORS LTD.
01.2013 - 01.2023
- Stayed abreast of technology advancements, emerging standards, and IS regulations to meet strategic technology goals.
- Identified opportunities for application optimization, redesign and development and troubleshot and resolved user and application issues.
- Established performance metrics for the IT department to monitor progress against objectives, enabling continuous improvement initiatives.
- Developed, tracked, and controlled information technology operating budgets and cost and benefit analyses for IT spending initiatives.
- Streamlined IT operations by implementing efficient processes and automation tools, leading to reduced downtime and improved productivity.
- Deployed, monitored and maintained system installation, upgrades and network integration.
- Spearheaded the adoption of advanced analytics tools within the organization, enabling data-driven decision making and increased competitive advantage.
- Oversaw the selection, implementation, and integration of new enterprise software applications that streamlined business processes across multiple departments.
- Analyzed department and job-related functionality requirements to align technology priorities with business needs.
- Developed and maintained service level agreements for strategic applications and measured performance against objectives.
- Developed a comprehensive IT strategy aligned with business objectives to support organizational growth and drive innovation.
- Ensured seamless network connectivity between offices in different locations through proper planning and deployment of robust infrastructure solutions.
- Championed digital transformation initiatives across the organization by promoting the adoption of new technologies that enhanced operational efficiency.
- Optimized IT budget allocation by identifying cost-saving opportunities and reallocating resources towards high-impact projects.
- Fostered a culture of collaboration within the IT team through regular meetings, open communication channels, and cross-functional project engagements.
- Managed technology vendor relationships effectively, ensuring timely delivery of products and services while maintaining cost controls.
- Fostered positive working environment that encouraged innovation, collaboration and accountability and managed end-user needs with functional and security responsibilities.
- Implemented an effective data backup and disaster recovery plan to minimize potential losses due to unforeseen events or security breaches.
- Championed best practices in information management while maintaining a focus on continuous improvement to drive operational excellence throughout the organization.
- Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
- Successfully managed large-scale IT projects from inception through completion while adhering to strict timelines and budget constraints.
- Led the migration of legacy systems to cloud-based infrastructure, resulting in increased scalability and ease of access for remote employees.
- Cultivated highly-regarded technology services organization that sustained culture of respect, collective pride and individual and group professional development.
- Performed regular audits and tests of infrastructure and applications.
- Enhanced cybersecurity measures for the organization through regular system audits, vulnerability assessments, and employee training programs.
- Implemented and maintained technology and software budget.
- Managed life cycle replacement of hardware and software.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Coordinated secure system access of users to various department systems and platforms.
- Liaised with other departments to minimize network interruptions and possible downtimes.
- Wrote strategic business plans outlining need for departmental information technology resources.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Oversaw development and implementation of improvements to support network operations.
- Developed cross-functional relationships with other departments to better understand their technology needs and deliver tailored solutions that supported business objectives.
Senior Manager, Information Technology
BROOKSIDE FOODS (DIVISION OF HERSHEY'S)
01.2011 - 01.2012
- Coordinated cross-functional teams in the development and launch of new technology initiatives, fostering collaboration across departments.
- Implemented effective disaster recovery plans, minimizing potential losses due to unexpected events or system failures.
- Increased employee productivity by deploying tailored IT solutions designed to streamline day-to-day tasks effectively.
- Led a team of IT professionals in the successful execution of major projects, resulting in improved business operations.
- Ensured seamless integration between departmental systems through diligent management of interdepartmental communication channels.
- Optimized network performance by conducting thorough assessments and implementing necessary improvements.
- Championed innovation within the organization by staying current on emerging technologies and identifying potential applications for business growth.
- Enhanced system efficiency by streamlining IT processes and implementing automated solutions.
- Developed and implemented IT policies and procedures, ensuring compliance with industry standards and best practices.
- Reduced downtime and increased productivity through proactive infrastructure maintenance and upgrades.
- Oversaw hardware and software procurement, ensuring the acquisition of reliable technologies that met organizational needs.
- Conducted meticulous risk assessments to identify potential vulnerabilities in existing systems architecture before addressing them proactively.
- Managed vendor relationships to negotiate contracts, secure cost-effective services, and maintain high-quality support for the organization.
- Collaborated with executive leadership to align departmental goals with overall strategic objectives, maximizing ROI on technology investments.
- Boosted customer satisfaction by overseeing responsive IT help desk operations and timely issue resolution.
- Fostered a culture of continuous improvement by regularly reviewing and refining internal processes, resulting in ongoing operational enhancements.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw IT department operations and training.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Guided organizational technology strategy and roadmaps.
- Implemented and maintained technology and software budget.
- Managed life cycle replacement of hardware and software.
Education
B.A.Sc. (Hons) - Civil
University of Waterloo
Waterloo, Ontario01.1989
Skills
- Enterprise infrastructure and application management
- Troubleshooting and problem resolution
- Cross-functional team collaboration and leadership
- Enterprise-class IT strategy development, deployment and change management
- Organizational improvement
- Technical support management
- Cross-functional collaboration
- Critical thinking and complex problem-solving
- Coaching and mentoring
- IT budgeting (department and project)
- Virtualization technologies
- Vendor and consultant management
- Positive attitude
Accomplishments
- Collaborated with team of 15 in the development of a fully meshed wide area network spanning 14 plants and locations.
- Achieved complete visibility of product inventory through effectively implementing a comprehensive warehouse management and reporting system (WMS) across 14 plants and locations.
- Documented and resolved network performance problems, which led to increased productivity and satisfaction for staff.
- Achieved cloud migration for 800 staff members by completing account reconciliation and uploading with accuracy and efficiency.
- Achieved accounts automation by introducing SAP Concur for customer invoice and payment verification tasks.
- Supervised team of 9 internal staff members, along with 6 internal and 20+ external consultants.
Core Competencies
Strategic Vision & Planning, Budgeting and Forecasting, Presentations & Negotiations, Team Building & Leadership, Organizational Development, Global Best Practices, Feasibility Analysis, Strategy Deployment, Change Management, Process Re-engineering, Continuous Improvement, Productivity & Profitability, Business Systems Deployment, Quality Assurance (QA) Methodology, Virtualization, Infrastructure Development, Application Development, Networking Architecture, Global Communication Technologies, Datacenter Consolidation, Cloud and Hybrid Datacenters, SASE, ERP/WMS/CMMS/HRIS/BI Systems
Languages
English
Native or Bilingual
Timeline
vCIO, Senior IT Consultant
AWBULLOCK CONSULTING
01.2023 - Current
Director of Information Technology
SUNRISE POULTRY PROCESSORS LTD.
01.2013 - 01.2023
Senior Manager, Information Technology
BROOKSIDE FOODS (DIVISION OF HERSHEY'S)
01.2011 - 01.2012
B.A.Sc. (Hons) - Civil
University of Waterloo
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