Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Tony Arcaro

Collingwood,ON

Summary

Gained experience through various work fields, working in retail, with heavy equipment, framing, and customer support roles. Good track record with producing high quality work while meeting strict guidelines and deadlines. Working to complete BA of business at Wilfred Laurier University in Waterloo Ontario. Has gained knowledge in business management, accounting, sales, financial math, etc.

Overview

7
7
years of professional experience

Work History

Auto Glass Technician

Speedyglass
05.2021 - 09.2023
  • Improved customer satisfaction by providing efficient and professional auto glass repair and replacement services.
  • Enhanced safety by identifying and addressing potential windshield hazards before they escalated.
  • Reduced vehicle downtime for clients with prompt completion of auto glass projects.
  • Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
  • Trained new technicians on proper procedures, contributing to overall team growth and development.

Contractor's Assistant

DBD Systems
01.2021 - 05.2021
  • Worked alongside contractor to establish timelines for constructions projects and provided quality and cost control on various projects.
  • Assisted in renovations by removing refuse, performing light demolition, painting, and installing sheetrock.
  • Positioned and held lumber, timber and paneling in place to prepare for cutting and fastening.
  • Followed safety protocols on job sites.
  • Operated variety of power tools and hand tools.

Machine Operator

Steve Young Construction
04.2020 - 11.2020
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.

Ski Coach

Toronto Ski Club
11.2017 - 03.2020
  • Enhanced athlete performance by developing personalized training plans and incorporating innovative coaching techniques.
  • Boosted team morale through effective communication, goal-setting, and fostering a supportive team environment.
  • Designed comprehensive strength and conditioning programs to improve physical fitness and reduce injury risk for athletes.
  • Implemented video analysis to provide constructive feedback, enabling skiers to refine technique and enhance performance.

Retail Worker

Biion
02.2017 - 08.2019
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.

Education

BBA - Business Administration

Wilfrid Laurier University
Waterloo, ON
04.2025

Skills

  • Customer Support
  • Teamwork
  • Efficiency
  • Documentation skills
  • Trainable
  • Sales Promotion
  • Product Knowledge Expertise
  • Unique sales techniques
  • Good with people

Accomplishments

  • Ski Instructor of the year (2019)
  • Employee of the month (Speedy Glass 2023)
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 11 staff members (Ski Instructors)
  • Level 1 Ski.

Languages

English
Native or Bilingual

Timeline

Auto Glass Technician

Speedyglass
05.2021 - 09.2023

Contractor's Assistant

DBD Systems
01.2021 - 05.2021

Machine Operator

Steve Young Construction
04.2020 - 11.2020

Ski Coach

Toronto Ski Club
11.2017 - 03.2020

Retail Worker

Biion
02.2017 - 08.2019

BBA - Business Administration

Wilfrid Laurier University

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Tony Arcaro