Tonishia Boyle
Porter Ranch
Summary
Strategic healthcare executive with nearly 30 years of progressive experience and more than 15 years of senior leadership responsibility within academic healthcare environments. Proven expertise in operational management, financial stewardship, workforce leadership, research administration, and organizational transformation. Recognized for building high-performing teams, fostering physician and faculty partnerships, and driving measurable improvement in operational effectiveness, compliance, and organizational performance.
Overview
30
30
years of professional experience
Work History
Division Manager
UCLA Department of Medicine, Division of Digestive Diseases
Los Angeles, CA
01.2016 - Current
- Manage all aspects of the Division of Digestive Diseases, which includes 90+ staff and 150 faculty and academics in an administrative research and academic setting.
- Provide oversight for various research and clinical programs in the division.
- Oversee and monitor the fiscal management of funds with a total annual operating budget of over $20+ Million and over $40 Million in Foundation gifts and endowments, including, either directly or through staff: the opening and closing of awards; supervision of the purchasing; receiving and account reconciliation process; monitoring of all expenditures; and ensure adherence to all agency, campus and departmental accounting procedures, including audit guidelines and the prevention and/or prompt resolution of account overdrafts.
- Develop strategic planning and forecasting methods to prospectively manage funding sources and variances in expenditures.
- Administer personnel policies and procedures for full-time faculty, clinical faculty, staff, and fellows following University Personnel Policy and Affirmative Action Guidelines.
- Manage personnel process for staff including interviewing, hiring, training, supervision, job review and analysis, evaluation, counseling, merit increases, promotions, special performance awards, disciplinary action, and termination. Also, project and approve overtime and vacations, monitor staffing levels, and mediate personnel conflicts and disputes following University policy.
- Manage physician appointments to the Medical Staff and Medical Group; assist in the design and implementation of credentialing and proctoring procedures, as necessary.
- Oversee and/or coordinate arrangements for visitors including schedules and University appointments. Direct the processing of necessary licensure and visa materials for foreign visitors and fellows.
- Interpret, counsel, implement, and enforce Department, University, State, and Federal guidelines concerning payroll and personnel administration. Coordinate with Department, Dean’s Office, and Campus, as appropriate.
- Prepare responses to inquiries for information from the Department, Dean’s Office, Campus, and outside entities, including development of reports, as requested.
- Develop and maintain a staffing plan which will promote efficient use of resources while meeting minimum performance standards for the Unit. Maintain appropriate minimum staffing levels.
- Directly supervise key administrative staff and maintain effective functioning of the administrative support function in the Unit. Resolve personnel problems quickly and satisfactorily.
- Demonstrate a leadership style that promotes enthusiasm and dedication to the Department of Medicine and its Administration.
Manager of Clinical Operations
UCLA Cardiology
Los Angeles, CA
01.2012 - 01.2016
- Managed a multi-disciplinary outpatient cardiology clinical practice with multiple suites.
- Coordinate all operational management for Multi-discipline Cardiology Outpatient Center, which includes Adult Cardiac Imaging, Cardiothoracic Surgery, Electrophysiology, Adult Congenital Heart Disease, Cardiomyopathy, Heart Transplant, and General Cardiology.
- Responsible for all aspects of operational oversight, which includes finance, human resources, compliance, patient satisfaction, clinic and procedure schedules, and insurance verification.
- Provide input in the development of strategic initiatives to include both short-term and long-range planning for the Westwood Cardiovascular Center.
- Work directly with the Department CAO and Division Chiefs on various projects and initiatives to track and improve patient outcomes.
- Oversee staff personnel and payroll administration for approximately 70 staff positions.
Division Manager
UCLA Department of Medicine, Division of Endocrinology
Los Angeles, CA
01.2010 - 01.2012
- Managed all aspects of the Division of Endocrinology in an administrative research and academic setting.
- Oversee administrative functions for division operations, including financial management, human resources/academic personnel, systems development, organizational planning, resource management, space and facilities, and program planning.
- Maintain a $10 million Dept budget & provide oversight for 8 million dollars in contract and grant funds.
- Manage division research functions including pre-and post-award administration of extramural funds from Federal, State, University, and private sources.
- Responsible for budget preparation and management, planning, evaluating, monitoring, and organizing all financial transactions, including providing analyses for operational and strategic decision support purposes. Oversee preparation of research grant proposal applications, budgets, and financial reports.
- Directly supervise 3 FTEs and direct oversight of 7 administrative personnel.
- Provide direct and a full range of academic personnel administration for over 30 faculty, including faculty clinical compensation.
- Oversee staff personnel and payroll administration for approximately 40 staff positions.
- Provide oversight of the post-doctoral fellowship program.
Program Manager
UCLA Department of Medicine, Division of Infectious Diseases
Los Angeles, CA
01.2009 - 01.2010
- Served as the overall Program Manager and administrator for the UCLA Global Health Program.
- Oversee administrative functions for the Program in Global Health, including financial management, various international work sites, human resources, systems development, organizational planning, resource management, space and facilities, and program planning.
- Oversee business/financial aspects of post-award activities, including negotiation and execution of subcontracts, financial expenditures, and fund closeouts.
- Manage all pre-award functions including contact with funding agencies to clarify funding and proposal guidelines, preparation of budgets, negotiation of budgets with subcontractors and other agencies, preparation of biosketches and other support, and other documentation needed for proposals for agency submission.
- Oversee several international sub-awards. Communicate effectively with international universities, agencies, principal investigators, and research and administrative staff.
- Work with out-of-country and off-site personnel to ensure that offices are established, equipment is secured, and vehicles are leased.
- Oversee event coordination for national and international events, meetings, conferences, and scientific workshops.
Research Finance Administrator
UCLA Department of Medicine, Division of Cardiology
Los Angeles, CA
01.2007 - 01.2009
- Managed research funds, prepared grant applications, and served as the primary point of contact to research faculty and central offices.
- Managed contracts, grants, and clinical trials for several research accounts while directing faculty members in preparing various budgets and grant applications.
- Guided faculty members as well as administrative and research staff to ensure proper expenditure for contracts, grants, and clinical trials.
- Oversee preparation of research grant proposal applications, budgets, and financial reports.
Administrative Assistant III
UCLA Department of Medicine, Division of General Internal Medicine
Los Angeles, CA
01.2004 - 01.2007
- Worked as an Administrative Assistant III in a research and academic administrative setting.
- Managed the complex schedules of faculty physicians with teaching, research, and clinical responsibilities.
- Developed and implemented administrative systems to support research projects.
- Provided administrative support to faculty physicians with teaching, research, and clinical responsibilities.
- Managed patient information for an HIV research study.
- Conducted literature searches for teaching and research information.
- Assisted in the preparation of grants, correspondence, memos, reports, research manuscripts, PowerPoint presentations, and minutes.
Administrative Assistant II
UCLA Internal Medicine and Geriatrics
Los Angeles, CA
01.2002 - 01.2004
- Worked as an administrative assistant in a high-volume internal medicine and geriatric outpatient clinic.
- Acted as a liaison between physicians, nurses, and patients in a setting with frequent interruptions and distractions.
- Provided administrative support to two faculty physicians: prioritized to meet fluctuating deadlines despite heavy workload.
- Screened and triaged a high volume of patient calls while acting in a diplomatic and sympathetic manner.
- Handled insurance verifications and authorizations.
Clinical Assistant
UCLA Internal Medicine and Geriatrics
Los Angeles, CA
01.1998 - 01.2002
- Worked as a medical assistant in a high-volume internal medicine and geriatric outpatient clinic.
- Managed Coumadin study within Internal Medicine: tracking vital test results, relaying results to physicians, and monitoring patients’ medication and lab results.
- Assisted in monitoring workflow and weekly physician and nurse work schedules.
- Assisted in planning physician and nurse work schedules.
- Assisted in training new employees.
- Performed basic nursing duties: vital signs, phlebotomy, injections, and assisted physicians in various procedures.
Lab Technician
UCLA Internal Medicine and Geriatrics
Los Angeles, CA
01.1997 - 01.1998
- Worked in an outpatient clinical setting drawing blood and preparing specimens for processing.
- Prepared written reports to document phlebotomy draws, test results, tests added, or deleted/rejected specimens as required.
- Performed phlebotomy and measured and preserved specimens as needed while maintaining appropriate patient identification procedures.
Education
Bachelor of Science (B.S.) - Healthcare Administration
University of Phoenix
Phoenix, AZ06.2026
Skills
- Academic healthcare administration, strategic operations, executive leadership, faculty and physician partnerships, clinical operations, financial stewardship, program development, organizational effectiveness, human resources leadership, healthcare compliance, continuous quality improvement, stakeholder engagement, change leadership, effective communication, projects and portfolio management, performance metrics and analytics
- Profit and loss management
- Risk management
- Performance evaluation
- Staff development
- Administration and reporting
- Employee development
- Data analysis
- Crisis management
- Talent acquisition
- Project management
- Adaptability
- Continuous improvement
- Employee coaching and mentoring
- Negotiation and conflict resolution
- Complex Problem-solving
- Team development
- Professionalism
- Good judgment
- Recruitment and hiring
- Managing operations and efficiency
- Relationship building
- Adaptability and flexibility
- Profit and loss analysis
- Performance improvement
- Innovation and creativity
- Strategic planning
Accomplishments
- Lead operations for a nationally recognized academic division supporting 150+ faculty and academics and 90+ staff.
- Successfully managed personnel, academic affairs, research administration, and clinical operations across multiple UCLA Department of Medicine divisions.
- Successfully manage personnel, academic affairs, research administration, and clinical operations across multiple UCLA Department of Medicine divisions.
- Progressed through eight increasingly responsible position at UCLA over nearly three decades.
Timeline
Division Manager
UCLA Department of Medicine, Division of Digestive Diseases
01.2016 - Current
Manager of Clinical Operations
UCLA Cardiology
01.2012 - 01.2016
Division Manager
UCLA Department of Medicine, Division of Endocrinology
01.2010 - 01.2012
Program Manager
UCLA Department of Medicine, Division of Infectious Diseases
01.2009 - 01.2010
Research Finance Administrator
UCLA Department of Medicine, Division of Cardiology
01.2007 - 01.2009
Administrative Assistant III
UCLA Department of Medicine, Division of General Internal Medicine
01.2004 - 01.2007
Administrative Assistant II
UCLA Internal Medicine and Geriatrics
01.2002 - 01.2004
Clinical Assistant
UCLA Internal Medicine and Geriatrics
01.1998 - 01.2002
Lab Technician
UCLA Internal Medicine and Geriatrics
01.1997 - 01.1998
Bachelor of Science (B.S.) - Healthcare Administration
University of Phoenix