Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Relevantskills
Timeline
Generic

Tonisha Nedd

Toronto,ON

Summary

Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.

currently seeking of full-time or part-time opportunities.

Overview

9
9
years of professional experience

Work History

Cashier

Best Buy
Toronto, ON
10.2024 - 01.2025
  • Welcomed customers, offering assistance to help find store items.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.

Usher

Rogers Centre
Toronto
04.2023 - 09.2024
  • Greet customers and guide them to their seats while assisting with any questions or concerns they may encounter
  • Maintain crowd control to uphold venue regulations and safeguard the safety of both visitors and employees
  • Encourage a supportive and collaborative work atmosphere to help the Rogers Centre's activities run smoothly

Merchandise Associate

Bath and Body Works
Scarborough
09.2023 - 01.2024
  • Assisted in restocking inventory on the sales floor, ensuring certain everything was neatly arranged and appealing
  • Developed knowledge of products to be able to assist customer inquiries in an informed manner
  • Received merchandise shipments, contributed to the inspection of items for quality and accuracy, and stored them appropriately in the backroom

Sales Associate

Hudson's Bay
09.2021 - 05.2023
  • Organized merchandise displays to maintain the visual appeal for customers
  • Extended a warm welcome to customers and engaged with them in a friendly and professional manner to create a positive shopping experience
  • Promoted the reward card of the company to each customer, developing skills in marketing and sales
  • Communicated effectively with team members regarding product updates, sales strategies, and customer feedback

Cashier/Garnisher

Harvey's
St. Catherines
09.2018 - 09.2020
  • Greeted customers as they approach the counter, providing friendly and efficient service throughout their visit
  • Processed transactions at the register through the use of the POS system
  • Prepared and garnished food items according to standards and met customer requests

Picker Packer

EB Games Warehouse
Brampton
04.2016 - 06.2017
  • Scanned packages to prepare them for shipping, enhancing attention to detail
  • Received incoming shipments, and inspected deliveries to ensure they were accurate
  • Organized merchandise based on brand and product to keep the work area tidy
  • Packages items securely and appropriately for shipment, and ensured they were protected from damage during transit

Education

High School Diploma -

West Hill Collegiate Institute
Toronto
06.2014

Skills

  • Collaboration and Teamwork
  • Customer Service
  • Organization
  • Customer assistance
  • Time management skills
  • Patience and empathy

Hobbies and Interests

  • Playing sports such as field hockey and track and field
  • Practice art skills in the form of drawing and painting

Relevantskills

Collaborated with team members at the Hudson Bay to delegate tasks and complete work efficiently, Communicating with coworkers at the Rogers Centre to keep coworkers updated on customer concerns and relevant information, Coordinate tasks and schedules to maintain workflow continuity in the workplace, Ability to listen actively and empathetically to customer concerns, Demonstrates a patient and calm demeanour, especially in high-pressure or challenging scenarios, Willingness to learn and improve based on customer feedback and evolving needs, Efficiently manage food orders, ensuring accurate and timely preparation and delivery to customers, Manage cash registers accurately, keeping track of transactions and ensuring correct change is given to customers, Coordinate seating arrangements to accommodate guests efficiently while adhering to venue guidelines

Timeline

Cashier

Best Buy
10.2024 - 01.2025

Merchandise Associate

Bath and Body Works
09.2023 - 01.2024

Usher

Rogers Centre
04.2023 - 09.2024

Sales Associate

Hudson's Bay
09.2021 - 05.2023

Cashier/Garnisher

Harvey's
09.2018 - 09.2020

Picker Packer

EB Games Warehouse
04.2016 - 06.2017

High School Diploma -

West Hill Collegiate Institute
Tonisha Nedd