Toni-Ann Wright
Niagara Falls,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Casual Dockhand
Toronto Metro Convention Center
Toronto, Ontario
02.2025 - Current
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
Busser
Corso A Culinary Tour of Italy
6361 Fallsview Blvd,Niagara Falls, ON
04.2023 - 12.2024
- Maintained communication with hosts and servers to ensure a positive dining experience
- Assisted in the preparation of large parties and special events to ensure smooth service.
- Coordinated with the kitchen to manage the flow of dishes and optimize service efficiency.
Supervisor
Digital Attraction
5920 Niagara Pkway,Niagara Falls, ON
06.2022 - 10.2024
- Greeted the guest with a pleasant acknowledgment.
- Accurately and efficiently operated the point-of-sale system, and maintained all transactions.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
Sales Associate
Bluenotes
7500 Lundy's Lane,Niagara Falls, ON
11.2022 - 03.2023
- Greeted customers immediately upon entering the store.
- Acknowledge and assist customers; locate merchandise.
- Handled customer complaints in a professional manner.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Crew Member
McDonalds
5486 Stanley Ave,Niagara Falls, ON
04.2021 - 05.2022
- Maintained high standards of customer service during high-volume and fast-paced operations while performing health and safety procedures.
- Professionally addressed any customers' complaints, special requests, and inquiries about McDonald's rewards program.
- Executed accurate order-taking via POS machine, and collection of all payments and donations.
Education
Bachelor of Arts - English Literature
Brock University
Niagara Falls, ON05-2028
Skills
- Leadership
- Quick learner
- Reliable
- Detail-oriented
- Clear communication
- Effective problem solving
Certification
- Smart Serve
- Standard First Aid
- Basic Rescuer CPR C +
- AED
Education
Brock University | Niagara Falls, ON | Expected in 05/2028 Bachelor of Arts: English Literature
References
Jennifer Jones, (647)563-3646, Jennifer@uptopcontractor.com
Shanika Hunter, (905) 3768284, Shanika.hunter52@yahoo.com
Timeline
Casual Dockhand
Toronto Metro Convention Center
02.2025 - Current
Busser
Corso A Culinary Tour of Italy
04.2023 - 12.2024
Sales Associate
Bluenotes
11.2022 - 03.2023
Supervisor
Digital Attraction
06.2022 - 10.2024
Crew Member
McDonalds
04.2021 - 05.2022
Bachelor of Arts - English Literature
Brock University
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