Tonia Farina

• Tenant liaison and front-line coordination of day-to-day tenant requests and follow up in a timely and professional manner.

• Maintain and update tenant information, including phone numbers, contact names and emergency contact information.

• Review and print related monthly accounts receivable reports and provide Property Manager with any changes to the report as requested.

• Accounts Receivable notes to be kept updated as changes and updates are made.

• Collect and record insurance certificates for tenants, contractors and vendors and update in tenant files and MRI.

• Contact tenants on a regular basis to ensure prompt collection of gross sales reports and ensure sales are recorded in MRI monthly.

• Accounting system entries and procedures (tenant charge backs, adjustments, etc.).

• Complete new vendor set-up forms and provide all applicable back-up.

• Contact tenants on a regular basis to ensure prompt payments of rent and miscellaneous invoices.

• Prepare monthly AR report for reporting.

• Reconcile accounts, advise tenants of any outstanding amounts and facilitate collections.

• Provide late letters / default letters to tenants as required.

• Review, prepare and code all invoices

• Submit invoices for approval in a timely fashion and ensure that the appropriate signatures are obtained and create PO’s in a timely fashion.

• Complete accruals monthly.

• Complete PAD adjustments.

• Responsible for the upkeep and naming of folders as tenant files as per naming guidelines.

• Work with the Operations Manager, Property Management.

• Assist Property Manager with other duties as required, such as year end and RAN packages.

• Greet and check-in our guests for their flight
• Create new reservations or modify existing travel plans, possibly handling cash
• Handle guest inquiries
• Manage gate operations and flight closure
• Organize the safe arrival and departure of our guests on and off the aircraft
• Become an airport expert, and manage all other general airport duties as required.

• Substitution at various schools

• Greets guests and provides general airport directions to guests and/or to appropriate check-in areas
• Assists guests with self-tagging (ie
• Printing boarding passes/bag tags and demonstrating how to attach the tags)
• Familiarizing guests with the kiosks and self bag-drop
• Communicates pertinent information to passengers, supervisors, managers, with a need-to-know in a timely manner
• Assists unaccompanied minors and passengers with special needs; including, but not limited to, pushing wheelchairs as required
• Performs GSA duties as assigned
• Keeps a clean and organized work environment
• Ensures safety of passengers walking on the ramp to/from West Jet aircraft
• Responds to passenger questions/complaints as necessary
• Follows direction given by West Jet Management and Supervisors; assists in all areas as assigned.

• Taught English Second Language, History of Quebec & Canada and Ethics and Religious Studies

• Provided courteous service in fast-paced environment
• Managed and maintained clients accounts
• Advised bridal couples on wedding preparation techniques and guided them on essential needs towards furnishing a home
• Balanced cash at the end of each

• Completed daily office tasks and duties
• Experienced and learned graphic artist skills