Toni Tunby

• Accurately entered and maintained HVAC test results into digital records.
• Prepared official HVAC certificates by transferring and verifying test data.
• Pulled and submitted online permits for Riverside County in compliance with local regulations.
• Compiled, organized, and packeted all HVAC inspection documents for client distribution.
• Managed mailing completed inspection packets to clients.

• Managed multiple phone lines effectively.
• Ordered office supplies
• Created documents on Word, office contracts
• Handled all Incoming and Outgoing mail/packages
• Handled customer debt negotiations payments

• Oversaw travel logistics and processed customer documentation
• Enhanced customer satisfaction through adept problem-solving
• Maintained strong partnerships with vendors
• Drafted confidential communications and filed expense reports
• Managed documentation efficiently for each client
• Executed careful planning and prioritization of CEO's calendar
• Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.

• Managed input of project data for a large-scale construction company valued at $54 million.
• Utilized QuickBooks for daily financial tasks.
• Delivered high-quality customer support.
• Ensured accurate logging of equipment within system.
• Directed workforce timetables for over 230 staff members on a daily basis.
• Coordinated machinery across various building sites.
• Prepared comprehensive safety manuals for each work location.

• Managed incoming and outgoing calls.
• Managed inventory of office essentials.
• Oversaw the processing of all inbound and outbound deliveries.
• Created detailed packing slips specific to each job location.
• Developed safety manuals tailored to individual jobsite requirements.
• Assisted Foreman on Job sites
• Submitted all Permits to the City office for ADA Job Sites
• Collaborated with lead Engineers to manage extra workload.