Toni Toews
Kelowna,BC
Summary
Dedicated Assistant with established interpersonal skills and eagerness to support team members. Resourceful interpersonal communications skills lends well to streamlining behind-the-scenes operations.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings, maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
32
32
years of professional experience
Work History
Book Keepers Assistant
Vampt Capital Partners
Vancouver, British Columbia
01.2015 - 12.2016
- Conducted data entry and ensured accurate record-keeping processes.
- Organized and maintained filing systems for documents and records.
- Gathered and sorted data for reports and files.
- Handled confidential information with discretion and integrity.
- Assisted organizational efforts by filing, entering data and answering phones.
- Received and distributed mail, letters and packages.
Catering Secretary
Sheraton Inn Burnaby
Vancouver, British Columbia
12.1989 - 12.1991
- Assisted in coordinating events and meetings for hotel staff.
- Supported team by performing various administrative tasks as required.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Greeted visitors and directed to appropriate location or person.
- Coordinated meeting logistics such as room reservations and catering services.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Receptionist-Typist
Cheni Gold Mines
Vancouver, British Columbia
04.1988 - 12.1989
- Maintained reception area cleanliness and organized office supplies inventory, placing orders to ensure adequate stock levels.
- Coordinated meetings, prepared meeting rooms, and arranged necessary equipment.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Updated and recorded customer or client information to maintain accounts.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Handled mail/courier distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Maintained a filing system for essential documents, improving office organization.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Maintained organized files and records for easy retrieval and reference.
- Assisted in preparing materials for meetings and presentations efficiently.
- Collaborated with team members to ensure timely completion of tasks.
- Typed and formatted letters, memos, reports, statements, forms, and other documents from rough drafts or corrected copy using a typewriter.
- Retrieved information from files when requested by staff members or customers.
- Proofread material for accuracy in spelling, grammar and punctuation.
Cashier
Woolco Woolworth
Kelowna, British Columbia
04.1985 - 03.1988
Skills
- Data entry
- Record keeping
- Office organization
- Event coordination
- Document management
- Customer communication
- Team collaboration
- Attention to detail
- Administrative support
- Telephone etiquette
- Mail distribution
- Call reception
Timeline
Book Keepers Assistant
Vampt Capital Partners
01.2015 - 12.2016
Catering Secretary
Sheraton Inn Burnaby
12.1989 - 12.1991
Receptionist-Typist
Cheni Gold Mines
04.1988 - 12.1989
Cashier
Woolco Woolworth
04.1985 - 03.1988
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