Toni Resal
Toronto,ON
Summary
I am a hardworking, passionate employee with a flexible schedule looking to start a new career. My strong service skills, ability to follow procedures and work ethic will make me an asset to your company.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Spray Tan Technician
Absolute Touch
Waterloo, ON
04.2016 - 01.2024
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Participated in team meetings and staff training sessions.
- Tanned athletes in preparation for competition, ensuring that they were completely satisfied with the results
- Applied makeup and styled hair in accordance with clients specifications
- Used social media platforms to promote Absolute Touch and services provided
- Built strong and lasting rapport with clients through consistent, trust and dignity
- Assisted with hiring process and training of new employees.
- Coordinated team schedules to keep shifts properly staffed, booked travel itineraries and hotels
Grocery Store Cashier
Metro Grocery Store
Toronto, ON
06.2017 - 03.2022
- Operated cash register to accurately process and record customer payments.
- Prepared orders for delivery customers
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked with floor team and managers to meet wide range of customer needs.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Reported suspicious activities and persons to security staff to maintain security of premises.
- Operated commercial kitchen equipment and tools while learning the procedures of the bakery
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Followed production chart to keep hot, fresh products available daily.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Complied with health and safety codes to protect staff and customers.
Fitness Instructor
YMCA
Owen Sound, ON
06.2010 - 06.2015
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Designed innovative fitness plans to keep clients engaged.
- Maintained clean and organized workout environment to enhance overall fitness experience.
- Adapted instruction to accommodate special needs, disabilities and physical limitations.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients.
- Encouraged participants to stay motivated and reach fitness goals.
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Checked members into gym by scanning badges.
- Recorded equipment, facility and janitorial issues to facilitate maintenance.
- Referred unresolved customer issues to management for further investigation.
Education
Fitness Instructor Certificate - Fitness
YMCA
Owen Sound, ON05.2010
Hair Dressers Certificate - Hairdressing
Bow Valley School of Hair Design
Calgary, AB07.2003
High School Diploma -
Arnprior District High School
Arnprior, ON06.1997
Skills
- Attention to detail
- Problem-solving abilities
- Professional ethics
- Active listening
- Time management
- Effective Communication
- Patience and Empathy
- Reliability and Punctual
- Workplace Safety
- Adaptability and Flexibility
- Easily trainable
- Teamwork and Collaboration
- Flexible Schedule
- Smart Serve
Languages
English
Elementary
Certification
C.N. Tower climb W.W.F 2010
Spartan Race 2011
GNC Allmax Ottawa 2016
GNC Allmax Ontario 2016
North America pro card 2022
Strong Fitness Magazine photo spread 2023
WHIMS -Metro
Food Safety Handling -Metro
Timeline
Grocery Store Cashier
Metro Grocery Store
06.2017 - 03.2022
Spray Tan Technician
Absolute Touch
04.2016 - 01.2024
Fitness Instructor
YMCA
06.2010 - 06.2015
Fitness Instructor Certificate - Fitness
YMCA
Hair Dressers Certificate - Hairdressing
Bow Valley School of Hair Design
High School Diploma -
Arnprior District High School