Toni Pegg
Middleton
Summary
Motivated worker with strong leadership skills. Known for having exceptional customer service skills & striving to produce my best work at all times.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
House of Cheng
Middleton, NS
12.2023 - Current
- Handled high-stress situations while maintaining excellent customer service.
- Maintained a clean and welcoming dining room, ensuring a positive guest experience.
- Increased customer satisfaction by providing fast service, quickly addressing any concerns.
- Did cash & debit transactions accurately.
- Built connections with regular customers through friendly interactions and attention to their preferences.
- Managed numerous tables and to-go orders effectively.
Marketing Manager
Gray-Wal Construction
Annapolis Royal, NS
01.2020 - Current
- Created & maintained a professional online presence.
- Designed business cards, signs, and promotional flyers.
- Developed new marketing ideas; resulting in sales increase.
Front Desk Clerk (Tuck Shop)
The Milford House
Milford, NS
06.2021 - 07.2023
- Welcomed guests and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Maintained clear communication with other departments, ensuring smooth operation.
- Kept rentals clearly documented, adding charges to rooms as necessary.
Education
Business Administration -
NSCC
Nova Scotia -
GED
Lawrencetown, NS05.2024
Skills
- Excellent customer service skills
- Strong multitasking abilities
- Customer focused
- Great attention to detail
- Eager to learn
Certification
Accounting Basics - SkillsOnlineNS
Timeline
Waitress
House of Cheng
12.2023 - Current
Front Desk Clerk (Tuck Shop)
The Milford House
06.2021 - 07.2023
Marketing Manager
Gray-Wal Construction
01.2020 - Current
Business Administration -
NSCC
-
GED