Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Toni Pegg

Middleton

Summary

Motivated worker with strong leadership skills. Known for having exceptional customer service skills & striving to produce my best work at all times.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Waitress

House of Cheng
12.2023 - Current
  • Handled high-stress situations while maintaining excellent customer service.
  • Maintained a clean and welcoming dining room, ensuring a positive guest experience.
  • Increased customer satisfaction by providing fast service, quickly addressing any concerns.
  • Did cash & debit transactions accurately.
  • Built connections with regular customers through friendly interactions and attention to their preferences.
  • Managed numerous tables and to-go orders effectively.

Marketing Manager

Gray-Wal Construction
01.2020 - Current
  • Created & maintained a professional online presence.
  • Designed business cards, signs, and promotional flyers.
  • Developed new marketing ideas; resulting in sales increase.

Front Desk Clerk (Tuck Shop)

The Milford House
06.2021 - 07.2023
  • Welcomed guests and helped determine their needs.
  • Stocked, tagged and displayed merchandise as required.
  • Maintained clear communication with other departments, ensuring smooth operation.
  • Kept rentals clearly documented, adding charges to rooms as necessary.

Education

Business Administration -

NSCC
Nova Scotia

-

GED
Lawrencetown, NS
05.2024

Skills

  • Excellent customer service skills
  • Strong multitasking abilities
  • Customer focused
  • Great attention to detail
  • Eager to learn

Certification

Accounting Basics - SkillsOnlineNS

Timeline

Waitress

House of Cheng
12.2023 - Current

Front Desk Clerk (Tuck Shop)

The Milford House
06.2021 - 07.2023

Marketing Manager

Gray-Wal Construction
01.2020 - Current

Business Administration -

NSCC

-

GED

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Toni Pegg