Toni Medina
Fresno
Summary
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Overview
8
8
years of professional experience
Work History
Caregiver
IHSS
Fresno
10.2024 - Current
- Assisted clients with daily living activities and personal care routines.
- Monitored client health and reported changes to healthcare professionals.
- Developed and maintained trusting relationships with clients and families.
Customer Service Representative
The Big Fresno Fair
Fresno
10.2018 - 10.2025
- Assisted customers with inquiries and provided information about fair events.
- Resolved customer complaints efficiently and professionally during peak hours.
- Collaborated with team members to ensure smooth event operations and customer satisfaction.
- Assist in set up and tear down of future competition event area.
- Office clerical duties such as filling and managing incoming calls.
Dispatcher/Inside Sales Coordinator
Grandmark Roofing
Fresno
03.2023 - 09.2024
- Coordinated daily schedules for roofing crews and maintenance teams.
- Communicated with clients to confirm appointments and service details.
- Managed incoming calls and dispatched service requests efficiently.
Production Worker
Amazon
Fresno
06.2022 - 12.2022
- Operated machinery to assemble products efficiently and safely.
- Maintained clean and organized workstations throughout shifts.
- Collaborated with team members to meet daily production goals.
Customer Service Representative /Sales Lead Generator
Delerio Construction
Fresno
10.2018 - 10.2019
- Assisted customers with inquiries and provided product information.
- Processed customer orders and scheduled service appointments efficiently.
- Resolved customer complaints through effective communication and problem-solving.
- Used an automatic dialer to contact homeowners who were potential prospects for the company
Lead Generator
Central Valley Energy Solutions
Fresno
02.2018 - 05.2019
- Developed targeted lead generation strategies for energy efficiency programs.
- Collaborated with marketing team to create compelling promotional materials.
- Conducted market research to identify potential customer segments in renewable energy.
- Contacted potential customers through an automatic dialer to identify if they were potential prospects for solar.
- I successfully completed my job duties when I was able to assist with the increase of the company's revenue as the first point in contact and meet my daily quota.
Education
Clovis Adult School
FresnoSkills
- Customer service
- Health monitoring
- Relationship building
- Task prioritization
- Organized
- Adaptive
- Punctual
- Collaborator
- Effective communicator
- Empathetic
- Attentive
- Analytical person
Timeline
Caregiver
IHSS
10.2024 - Current
Dispatcher/Inside Sales Coordinator
Grandmark Roofing
03.2023 - 09.2024
Production Worker
Amazon
06.2022 - 12.2022
Customer Service Representative
The Big Fresno Fair
10.2018 - 10.2025
Customer Service Representative /Sales Lead Generator
Delerio Construction
10.2018 - 10.2019
Lead Generator
Central Valley Energy Solutions
02.2018 - 05.2019
Clovis Adult School