Toni-Lou MacDonald
Kingston,Canada
Summary
Well-known for thorough and detailed cleaning services.
Professional cleaner with strong focus on maintaining high standards and delivering consistent results. Known for effective team collaboration and adaptability to changing needs. Skilled in sanitizing, organizing, and using cleaning equipment. Reliable, hardworking, and always ready to meet demands of job.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cleaner
Service Master Cleaning
Kingston, ON
10.2024 - 01.2025
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
- Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
- Ensured that all cleaning supplies were stocked and organized, minimizing downtime and track of inventory
- Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.
- Cleaned walls and ceilings with special reach tools following regular schedule
Cleaner
Mopify
Ottawa, ON, Canada
06.2022 - 06.2024
- Implemented electronic tracking of daily work hours.
- Ensured thorough cleaning and organization of all household areas including kitchens and bathrooms.
- Provided, Handled, mixed and stored chemical cleaners
- Removed finger marks and smudges from doors, frames, walls and glass
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Sanitized apartments after move-out or prior to move-in.
- Exceeded client expectations to garner future services.
- Optimized scheduling processes for improved time management that allowed for more appointments per day.
- Dusted picture frames and wall hangings with cloth.
- Polished fixtures to achieve professional shine and appearance.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Residential/Commercial Cleaner
SLEEPWELL PROPERTY MANAGEMENT
Ottawa, Ontario, Canada
01.2022 - 06.2022
- Frequently sanitized areas and equipment using approved supplies
- Collected trash from floors within hallways, bathrooms and work areas
- Sanitized and cleaned sinks, mirrors, toilets and showers
- Handled, labeled and stored various hazardous chemicals
- Responded to emergency cleaning requests to meet client expectations
- Reported damaged and broken furniture, upholstery and fixtures to supervisors
- Kept utility sink rooms in clean, neat and safe orderly condition
- Followed company uniform, performance and security policies with every job
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions
Education
High School Diploma -
Toni Leu MacDonald
06.2006
Skills
- Professional and Courteous
- Strong Work Ethic
- Upbeat and Positive Personality
- Adaptive Team Player
- Calm and Professional Under Pressure
- Exceptional Time Management
- Health Standards Compliance
- COVID-19 Safety Procedures
- Verbal and Written Communication
- Focused and Detail-Oriented
- Customer service
- Reliability and punctuality
- Professional appearance
- Quality assurance
- Confidentiality awareness
- Hazardous material handling
- Supply inventory management
- Multitasking and organization
- Commercial and residential cleaning
- Task prioritization
Languages
English
Full Professional
Certification
WHIMIS
Timeline
Cleaner
Service Master Cleaning
10.2024 - 01.2025
Cleaner
Mopify
06.2022 - 06.2024
Residential/Commercial Cleaner
SLEEPWELL PROPERTY MANAGEMENT
01.2022 - 06.2022
High School Diploma -
Toni Leu MacDonald