Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Toni Lefebvre-Mick

Victoria,Columbia

Overview

11
11
years of professional experience
1
1
Certification

Work History

Mental Health Worker

Portland Housing Society
Victoria, British Columbia
05.2022 - Current
  • Contribute to a collaborative working relationship and communication between internal/external care teams to develop, manage and evaluate client care plans, which promote cooperative goal achievement considering client needs first.
  • Observe and respond to client needs to attempt to mitigate potential emergency situations.
  • Proficient in utilizing logs and care plans to record and analyze observations, and offer appropriate input for optimal courses of action.
  • Demonstrated ability to effectively manage, mitigate and de-escalate hostile interactions between clients.
  • Provide physical, social, emotional, basic life skills, and behaviour management support to residents including; accompanying residents to appointments, coordinating transportation, hard reduction initiatives, personal hygiene and basic wound care, home support, assisting with practical problems such as social assistance applications, housing waitlists and financial administration using strong judgement to create positive outcomes.
  • Facilitate diverse opportunities for clients in areas including education, recreation, culture, recovery and counselling.
  • Liaise with other sites and community partners to create opportunities for additional avenues for community engagement.
  • Foster a sense of community to provide the support and information to clients, enabling them to build self-esteem and develop decision-making skills through effective role modelling and other techniques.

Peer Volunteer Counsellor

Cowichan Family Life Organization
Duncan, BC
04.2022 - Current
  • Provide peer counselling to adults and youth seeking emotional support, psycho-educational information, and counselling support for current issues.
  • Counsel individual clients' needs and help them make changes in their lives where it matters to them.
  • Counsel individuals through a strength-based, solution focused and brief therapy model.
  • Counsel individuals through an 8 session model.
  • Regular clinical supervision under a registered clinical counsellor.

Crisis Responder Volunteer

Crisis Text Line powered by Kids Help Phone
Victoria, BC
11.2020 - 11.2022
  • Provide direct support and services to adults, adolescents and children in emergencies/crisis situations and developed safety plans for recovery.
  • Identify risk factors, resources and available services for short and long-term support to children, youth and adults.
  • Intake assessment to determine support client needs and risk of harm and injury.
  • Work closely with supervisors in supporting live rescues and initiating mandatory reporting.
  • Provide individualized and stabilization support to reintroduce calm in crisis situations.
  • Facilitate coping skills for individual needs, including self-motivation and self-worth.
  • Provide anxiety relief exercises and grounding techniques in anxiety and stress management cases.

First Aid Attendant

Zanzibar Holdings
Kimberley, BC
05.2018 - 04.2022
  • Person responsible for promptly providing injured workers with a level of care within the OFA3 scope of training.
  • Problem solver and proactive during emergency situations.
  • Administered first aid and artificial respiration to injured persons.
  • Triaged individuals based on level of care needed.
  • Kept detailed records of patient care, progress, medication administration and changes in health or other conditions.
  • Investigated and reported issues relating to individual care and conditions which might hinder a person's well-being.
  • Contributed to development and documentation of safety program and training initiatives.

Tree Planter

Zanzibar Holdings Ltd
Kimberley, BC
05.2018 - 04.2022
  • Responsible for transplanting a seedling to reforest degraded land, resulting in planting over 800,000 seedlings.
  • Managed a large team of workers and work collaboratively with other teams.
  • Problem identification, issues management and problem solving and reviewed related information to develop and evaluate options and implement solutions.
  • Personal and group time management.
  • Ensured compliances with quality standards, safety and best practices, and company policies.

Medical Team Volunteer

Shambhala Music Festival
Salmo, BC
08.2018 - 08.2019
  • First responder to attendees undergoing emergency health crises ranging from dug overdoses, recreational drug-use related health problems, heat stroke, seizures, dehydration, and from minor to major wound care.
  • Assessed, documented and monitored vital signs for patients until a secure handoff to medical staff was possible.
  • Effectively administered Narcan to unresponsive attendees in order to reverse the effects of an opioid overdose.

Sanctuary and Women's Safe Space Volunteer

Shambhala Music Festival
Salmo, BC
08.2018 - 08.2019
  • Responded to crisis situations of individuals manifesting mental health challenges (from mild to severe).
  • Provided a safe space to help individual's regain a state of calmness through individualized care, support and stabilization.
  • Worked closely with harm reduction volunteers and services.
  • Counselled self-identified and vulnerable women with issues regarding sexual assault, domestic violence, bereavement support, post trauma support, and follow up.
  • Promoted mandatory consent and healthy communication.
  • Encouraged and provided individualized post-festival resources for self-identified women in distress and vulnerable states.

Foreperson

Brinkman & Associates Reforestation Ltd
Drayton Valley, AB
05.2013 - 08.2017
  • Communicated the daily plan, provide sufficient documentation, maps and contingency plans to enable an efficient implementation.
  • Trained, coached and encouraged productivity, quality and technique improvements through assessment, correction and role modeling.
  • Ensured employees were provided with instruction, safety procedures and adequate training to safely perform their duties.
  • Increased productivity by improving employee morale and cross-functional communications.

Education

Master of Arts - Counselling Psychology

Yorkville University
Fredericton, NB
12.2024

Certificate - 100 Hour Volunteer Peer Counsellor Training

Cowichan Family Life Association
Duncan, BC
04.2022

Certificate - Forest Therapy Guide

Global Institute of Forest Therapy
Orangeville, ON
03.2022

Course - Psychology

Athabasca University
Athabasca, AB
03.2020

Bachelor of Arts - Sociology

The University of Guelph
Guelph, ON
2016

Skills

Bilingual (English and French)

Excellent Oral and Written Communication

Excellent Interpersonal and Coaching Skills

Documentation and Confidential Record Keeping

Client Safety and Risk Assessments

Diversity and Inclusion

Solution-Focused Brief Volunteer Peer Counselling

Excellent Conflict De-Escalation Skills

Role Modeling

Problem Solving in Crisis Situations

Excellent Organizational and Multi Tasking Skills in a Constantly Changing and High Pressure Environment

Affiliations

  • Provide peer counselling to adults and youth seeking emotional support, psycho-educational information, and counselling support for current issues.
  • Counsel individual clients' needs and help them make changes in their lives where it matters to them.
  • Counsel individuals through a strength-based, solution focused and brief therapy model.
  • Counsel individuals through an 8 session model.
  • Regular clinical supervision under a registered clinical counsellor.

Certification

  • 100 hour Volunteer Counsellor Training - Cowichan Family Life Organization
  • Crisis Responder Certificate – Crisis Text Line powered by Kids Help Phone
  • Occupational First Aid - Level 3 - College of the Rockies
  • SafeTALK - The Royal – Mental Health Centre

References

References upon request

Timeline

Mental Health Worker

Portland Housing Society
05.2022 - Current

Peer Volunteer Counsellor

Cowichan Family Life Organization
04.2022 - Current

Crisis Responder Volunteer

Crisis Text Line powered by Kids Help Phone
11.2020 - 11.2022

Medical Team Volunteer

Shambhala Music Festival
08.2018 - 08.2019

Sanctuary and Women's Safe Space Volunteer

Shambhala Music Festival
08.2018 - 08.2019

First Aid Attendant

Zanzibar Holdings
05.2018 - 04.2022

Tree Planter

Zanzibar Holdings Ltd
05.2018 - 04.2022

Foreperson

Brinkman & Associates Reforestation Ltd
05.2013 - 08.2017

Master of Arts - Counselling Psychology

Yorkville University

Certificate - 100 Hour Volunteer Peer Counsellor Training

Cowichan Family Life Association

Certificate - Forest Therapy Guide

Global Institute of Forest Therapy

Course - Psychology

Athabasca University

Bachelor of Arts - Sociology

The University of Guelph

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Toni Lefebvre-Mick