TONI GEARO
Lake Elsinore
Summary
Ambitious candidate aiming for dynamic positions in business, hospitality, or administrative services, applying customer service acumen, travel industry experience, and leadership strengths to drive organizational advancement.
Overview
5
5
years of professional experience
Work History
Travel Consultant Trainee
BCD Travel
10.2023 - 07.2024
- Coordinated domestic and international travel bookings including flights, hotels, and transportation.
- Utilized Sabre, GPoS, and TripSource for accurate and secure data entry.
- Shadowed senior consultants to gain industry insights and improved system efficiencies.
Temporary Elections Assistant
Riverside County Registrar of Voters
09.2022 - 09.2023
- Answered inquiries and routed communications effectively.
- Maintained and digitized voter data using SARS while ensuring confidentiality.
- Provided professional customer service via phone, email, and in-person.
Night Auditor
Residence Inn by Marriott
01.2021 - 09.2022
- Conducted nightly audits and managed financial reporting using Fossie.
- Handled front desk operations, guest check-ins, and concierge duties.
- Trained new staff on service standards and maintained records of daily occupancy.
Temporary Elections Assistant
Riverside County Registrar of Voters
01.2020 - 12.2020
- Provided clerical support and organized physical and digital records.
- Used SARS system for voter data management.
- Managed multi-line phone systems and assisted various departments.
Education
BBA - Business Administration, Entrepreneurship
Southern New Hampshire University
Manchester, NH01.2026
Skills
- Management and leadership
- Team coordination
- Problem solving
- Data analysis
- Conflict resolution
- Communication skills
- Customer service
- Written and verbal communication
- Staff training
- Organizational development
- Technical proficiency in Microsoft 365, Sabre, GPoS, TripSource, and SARS system
- Retail sales and accommodations
- Ground transportation planning
- Reservations management
- Cash handling
- Client relationship management
Timeline
Travel Consultant Trainee
BCD Travel
10.2023 - 07.2024
Temporary Elections Assistant
Riverside County Registrar of Voters
09.2022 - 09.2023
Night Auditor
Residence Inn by Marriott
01.2021 - 09.2022
Temporary Elections Assistant
Riverside County Registrar of Voters
01.2020 - 12.2020
BBA - Business Administration, Entrepreneurship
Southern New Hampshire University