TONI-ANN WILLIAMS
Vancouver,BC
Summary
I am on a journey of continuous growth in both knowledge and leadership, finding fulfillment in collaborative work with my co-workers to create impactful solutions for real-world challenges. With a focus on customer service and data entry, I understand the significance of these roles in maintaining not only internal processes but also in shaping positive customer interactions.
Overview
2
2
years of professional experience
Work History
Receptionist
Nation's Choice Ltd
06.2022 - 08.2022
- Answering the phone, 30 calls per day
- Record sales orders
- Handling queries and complaints via phone, email and general correspondence
- Answered central telephone system and directed calls accordingly.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Data Entry (Microsoft Words, Excel)
Courthouse Clerk - Assistant
St. Ann's Bay Courthouse
07.2020 - 08.2020
- Sort traffic tickets
- Assemble courthouse case dates
- Created and maintained detailed records of all office activities.
Education
Diploma - Business Management
Canadian College
Vancouver, BC12.2024
GED -
Mount Alvernia High School | Sixth Form Program
Montego Bay, Jamaica07.2023
High School Diploma -
Mount Alvernia High School
Montego Bay, Jamaica08.2021
Skills
- Teamwork
- Problem Solving
- Computer literacy
- Adaptability
- Time Management
- Communication
- Data Analysis
- Customer Service
- Technical
Awards
- Distinction in subjects; English, Information Technology, Principles of Business and Integrated Science
- Top student of Grade 11 class
Languages
English
Full Professional
Timeline
Receptionist
Nation's Choice Ltd
06.2022 - 08.2022
Courthouse Clerk - Assistant
St. Ann's Bay Courthouse
07.2020 - 08.2020
Diploma - Business Management
Canadian College
GED -
Mount Alvernia High School | Sixth Form Program
High School Diploma -
Mount Alvernia High School
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