TONGYU ZHENG

-Greeted customers and provided excellent customer service.

-Prepared alcoholic and non-alcoholic beverages according to recipe standards.

-Ensured proper sanitation of bar area, glassware, utensils, and equipment.

-Kept track of all orders made by customers and communicated them promptly to kitchen staff.

Audit Intern, FSI Group – Deloitte
- Participated in the preparation and review of audit reports for the 630 project team at China Post Securities, focusing on general ledger transaction reviews and identifying errors or irregularities.
- Took responsibility for data organization, report drafting, and accuracy checks, ensuring all reports and data were precise and reliable.
- Recognized by leadership for high efficiency and meticulous attention to detail.
- Assisted in audit tasks from planning to finalization, contributing to the successful completion of multiple projects.

-Tailor dish recommendations to suit the tastes and preferences of individual guests.

-Facilitate clear and efficient communication between the kitchen staff and guests to ensure accurate orders and a smooth dining experience.

-Checked back with customers throughout meal service to ensure satisfaction.

-Actively engaged in client outreach and successfully contributed to marketing efforts, resolving issues and enhancing client satisfaction.

-Collaborated with investment consultants to prepare capital market analysis reports, providing valuable insights and data.

-Played a key role in organizing company activities, further developing strong organizational and coordination skills.