Summary
Overview
Work History
Education
Skills
Websites
Awards And Honours
Languages
Timeline
Generic

Tongwe Kasaji

Ottawa,Ontario

Summary

Driven to learn quickly, advance computer proficiency training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

Overview

1
1
year of professional experience

Work History

Intern

Rio Tinto
01.2023 - 04.2023
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.

After-school Tutor

Uottawa Official Languages And Bilingualism Instit
08.2022 - 10.2022
  • Enhanced student comprehension by incorporating interactive activities and personalized attention.
  • Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
  • Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
  • Developed customized lesson plans tailored to each student''s individual needs and learning style.
  • Supported the development of organizational skills, time management techniques, and study habits among students.
  • Leveraged technology to accelerate learning by proving students with easy-to-access information.

Customer Service Representative

Elemental Data Collection
12.2021 - 02.2022
  • Gained customer interaction experience, displaying a deep passion to listen and genuinely help each individual
  • Utilized strong computer skills for efficient and accurate data entry
  • Adapted to a fast-paced, ever-changing environment
  • The ability to use constructive feedback to improve results
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Diploma - Computer Programming

Algonquin College
Ottawa, Ontario
08.2023

Skills

  • Demonstrated ability to analyze data, identify patterns, and draw meaningful insights for decision-making
  • Experience in collaborative project work, including agile methodologies, sprint planning, and meeting project deadlines
  • Strong administrative and organizational skills, ensuring efficient workload management and deadline adherence
  • Report Writing Skills
  • Usability Understanding
  • Data Visualizations
  • Git
  • Project Coordination
  • HTML
  • Application Programming
  • Software Development
  • Data structures knowledge

Websites

Awards And Honours

Solid Sentry of the Soccer Pitch - Player of the Match, 2021, Recognized for outstanding defensive prowess and commitment as a defender during the 2021 soccer season. Demonstrated exceptional skills in tackling, intercepting, and marking opponents. Displayed football intelligence, with the ability to read the game, anticipate opponents’ moves, and initiate offensive plays. Proven leadership qualities, including effective communication and teamwork. Consistently exhibited discipline, fair play, and sportsmanship on and off the field. Maintained a high level of performance and reliability throughout the season.

Languages

English
Full Professional

Timeline

Intern

Rio Tinto
01.2023 - 04.2023

After-school Tutor

Uottawa Official Languages And Bilingualism Instit
08.2022 - 10.2022

Customer Service Representative

Elemental Data Collection
12.2021 - 02.2022

Diploma - Computer Programming

Algonquin College

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Tongwe Kasaji