Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Languages
Timeline
Generic

TONG ZHAO

Summary

Detail-oriented and organized professional with extensive experience in accounts receivable (A/R), accounts payable (A/P), and payroll processing. Proficient in managing full-cycle financial transactions, including invoicing, vendor payments, credit card and bank reconciliations, and handling payroll. Skilled in utilizing QuickBooks and other accounting software to maintain accurate financial records and ensure smooth operations. Adept at coordinating logistics, overseeing office administration, and maintaining inventory to support business operations. Bilingual in English and Chinese, offering strong communication skills and a team-oriented approach. Ready to contribute to a dynamic team in a fast-paced environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Administrative Bookkeeper

Apothecary Botanicals
08.2023 - Current
  • Processed invoices, managed payables, and handled payroll processing, ensuring timely payments and accurate payroll calculations for all employees.
  • Managed full-cycle financial transactions, including accounts payable (A/P) and accounts receivable (A/R), ensuring all payments were tracked and reconciled efficiently.
  • Performed credit card and bank reconciliations, streamlining the accounts process to ensure all financial data was up to date and accurate.
  • Processed vendor payments and followed up on overdue accounts receivables, reducing outstanding balances and improving cash flow.
  • Coordinated logistics and delivery schedules between customers, sales, and production teams to ensure smooth supply chain operations.
  • Assisted in preparing expense claims, sorting receipts, and maintaining accurate records of all financial transactions to facilitate audits and financial reporting.
  • Managed office supplies and inventory, ensuring uninterrupted day-to-day operations, while also handling front desk duties and overseeing office administration tasks.
  • Implemented filing systems for maintaining accurate employee and payroll records, ensuring compliance with all financial and labor regulations.

Bank Lobby Manager Assistant

Bank Of Communications
06.2013 - 08.2016
  • Fostered a welcoming environment by maintaining a clean, organized, and visually appealing lobby space
  • Facilitated efficient interdepartmental communication to ensure seamless coordination between frontline staff and back-office teams in servicing clients' needs
  • Examined customer loan applications for loan approvals and denials
  • Educated customers on use of banking website and mobile apps
  • Exceeded personal sales goals consistently by proactively engaging with customers and identifying their financial needs
  • Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients
  • Collaborated with team members to ensure smooth operations and high-quality service

ECE Educator

YWCA Metro Vancouver
03.2018 - 07.2023
  • Developed strong relationships with parents through regular communication, involving them in their child's education process
  • Participated in professional development opportunities to stay current on educational trends and enhance teaching skills continually
  • Collaborated with colleagues to develop a cohesive curriculum, ensuring continuity and consistency across grade levels
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance

Server at the Restaurant

Boiling Point
11.2016 - 02.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
  • Served food and beverages promptly with focused attention to customer needs
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences

Education

Diploma of Education - Early Childhood Care And Education

Capilano University
North Vancouver, BC
03.2018

Bachelor of Accounting - Accounting

Beijing City University
China
06.2013

Skills

  • Accounts Receivable (A/R) and Accounts Payable (A/P) Management: Extensive experience in managing full-cycle financial processes, including invoicing, reconciliations, and payment tracking
  • Payroll Processing: Expertise in handling payroll for employees, ensuring accurate and timely payments while maintaining compliance with payroll regulations
  • QuickBooks Proficiency: Skilled in using QuickBooks and other software to manage financial data and ensure accurate reporting
  • Financial Reconciliation: Adept at performing bank reconciliations, ensuring all accounts are accurate and up-to-date
  • Logistics Coordination: Experience in coordinating logistics and delivery schedules between customers, sales, and production teams, ensuring smooth operations
  • Office Administration and Inventory Management: Proficient in overseeing office supplies, managing administrative tasks, and maintaining accurate records for operational efficiency

Hobbies and Interests

Volunteer Experience

  • BC Liberal Campaign Team Contribution Actively communicated with Canadian citizens to promote and support the candidate for the Burnaby Deer Lake electorate
  • Union Gospel Mission Gratitude Live Event Volunteered to assist operation smoothly with flexibility and teamwork
  • Burnaby Family Life Took care of children while maintaining close communication with parents to ensure their needs were fully understood and met
  • Rogers Santa Parade Played a key role in organizing this large-scale community event, contributing to the festive atmosphere with enthusiasm and dedication
  • BMO Marathon Assisted in the successful organization of the marathon and reflecting my passion for sports and public service
  • North American Nanan Friendship Society Contributing to team efforts and promoting cultural and friendship exchanges within the community
  • CCSA - Chinese Heritage Culture Festival Assisting the promotion and celebration of Chinese traditions
  • Beijing West Railway Station (Volunteer Service) Assisted special needs individuals, providing patient and detailed help, demonstrating my passion for caring for others and my commitment to serving society

Sports and Traveling


Certification

  • Certificate as an ECE/IT/ SN Educator, 2018
  • Licensed TESOL, 2016
  • Licensed Junior Accountant, 2013

Languages

English
Chinese (Mandarin)

Timeline

Administrative Bookkeeper

Apothecary Botanicals
08.2023 - Current

ECE Educator

YWCA Metro Vancouver
03.2018 - 07.2023

Server at the Restaurant

Boiling Point
11.2016 - 02.2018

Bank Lobby Manager Assistant

Bank Of Communications
06.2013 - 08.2016

Diploma of Education - Early Childhood Care And Education

Capilano University

Bachelor of Accounting - Accounting

Beijing City University

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TONG ZHAO