Experienced security professional with a background in hotel, retail, event, and emergency shelter security. Proficient in access control, patrolling, emergency response, and real-time crisis management. Holds certifications in use-of-force procedures, handcuffing, and arrest techniques. Skilled at ensuring safety in high-risk settings and collaborating with law enforcement agencies.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Lambton County Developmental Services
12.2022 - Current
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Participated in ongoing training opportunities to stay current on best practices in disability support services.
Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
Transported clients to medical and dental appointments to provide support.
Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
Personal Care Assistant
Comfort Keepers
06.2022 - 12.2022
- Solely responsible for hotel security across 13 floors, staff accommodations, and restricted areas.
- Managed daily reports, incident logs, and security documentation.
- Secured premises, accounting offices, and high-value assets.
- Conducted emergency evacuations and collaborated with fire department teams during real-time fire incidents.
- Monitored CCTV surveillance and responded to security breaches.
- Assisted in handling guest disputes and de-escalating conflicts.
Security Guard
Rimrock Resort (Accor Group)
03.2021 - 12.2021
- Served in multiple roles: event security, retail security, overnight security (Salvation Army), car patrolling, and emergency shelter/homeless shelter security.
- Provided overnight security at emergency shelters and homeless shelters, ensuring the safety of residents and staff.
- Monitored premises, controlled access, and enforced security policies.
- Conducted patrols to prevent theft, vandalism, and unauthorized entry.
- Trained in handcuffing, arrest procedures, and use-of-force certification.
- Provided customer service and assisted in maintaining a safe environment for clients and staff.
- Responded to incidents, wrote detailed reports, and communicated with emergency services when required.