TOMÁS LÓPEZ MÜLLER
Buenos Aires
Summary
Business Administration student with practical experience in managing a small business, demonstrating a proactive, analytical, and results-oriented approach. Proven track record in customer service excellence, cost analysis, invoicing, and operational management. Adept at solving complex problems and making informed decisions while leveraging strong interpersonal skills to thrive in fast-paced environments. Committed to driving efficiency and adaptability while fostering positive relationships with clients and colleagues.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Small Business Owner
Tienda de mascotas Otto
06.2020 - Current
- Inventory management and stock control, reducing stock-outs and improving product availability.
- Customer service and sales, increasing customer retention through personalized advice.
- Sales operations, including upselling and cross-selling strategies.
- Cost analysis and pricing optimization to improve profitability.
- Billing and invoicing, ensuring accuracy and tax compliance.
- Social media management, creating content and engaging with customers.
- Logistics coordination, managing suppliers and deliveries efficiently.
Education
Business administration - Business Administration
National University of Luján
Buenos Aires12-2027
No Degree - Business Administration
Huntingdon College
Montgomery, AL01.2018
Bachellor's Degree equivalent (Secondary Education) - business administration and economics
Bartolomé Mitre Day School
Buenos Aires11-2016
E-commerce specialist -
Coderhouse
Buenos Aires.12-2021
International General Certificate of Secondary Education - ICE - English Literature, Environmental Management, Sociology, First Language Spanish, Information and Communication Technology, First Language English, Mathematics
University of Cambridge
First Certificate in English - FCE -
University of Cambridge
01-2014
Skills
- Small business operations
- Planning and execution
- Vendor relations
- Business marketing
- Cost Analysis
- Analytical thinking
- Problem solving
- Customer service
Languages
English
Full Professional
Spanish
Native or Bilingual
Certification
- International General Certificate of Secondary Education - ICE, University of Cambridge, 06/15/15
- First Certificate in English - FCE, University of Cambridge, 06/15/14
- E-commerce specialist, Coderhouse, 06/15/22
- EF SET English Certificate - C1 Advanced (63%), 01/01/26
Timeline
Small Business Owner
Tienda de mascotas Otto
06.2020 - Current
Business administration - Business Administration
National University of Luján
No Degree - Business Administration
Huntingdon College
Bachellor's Degree equivalent (Secondary Education) - business administration and economics
Bartolomé Mitre Day School
E-commerce specialist -
Coderhouse
International General Certificate of Secondary Education - ICE - English Literature, Environmental Management, Sociology, First Language Spanish, Information and Communication Technology, First Language English, Mathematics
University of Cambridge
First Certificate in English - FCE -
University of Cambridge