Tomoko Morishita
Toronto,ON
Summary
Flexible hard worker ready to learn and contribute to team success.
Dedicated employee known for punctuality,pursuing employment options where good customer service and positive attitude will make a difference.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Room Attendant
Double Three by Hilton Toronto Airport
07.2022 - Current
- Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Cashier
Kibo Market
09.2021 - 05.2023
- Operated cash register and does all the transactions.
- Stocked, tagged and displayed merchandise as required.
Server
Sushi on Roncy
08.2021 - 05.2022
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Manager/Server
Mr.Tonkatsu
11.2016 - 10.2020
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Server/Barista
Tree Top African Cafe
11.2014 - 11.2016
- Operated espresso machines and commercial coffee brewers to create beverages,Assists the chef in preparing food.
Sales Manager
Kaishinshouji
04.2008 - 08.2013
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Skills
- Customer Relations
- Great Hospitality
- Problem Solving
- A Team Player Also Individual Performance
- Highly Organized With Excellent Attention to Detail
Certification
･Smart Serve ･Food Handler
Timeline
Room Attendant
Double Three by Hilton Toronto Airport
07.2022 - Current
Cashier
Kibo Market
09.2021 - 05.2023
Server
Sushi on Roncy
08.2021 - 05.2022
Manager/Server
Mr.Tonkatsu
11.2016 - 10.2020
Server/Barista
Tree Top African Cafe
11.2014 - 11.2016
Sales Manager
Kaishinshouji
04.2008 - 08.2013