Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

TOMOKO FUJII

Coquitlam,BC

Summary

Dynamic HR Coordinator with a proven track record at Staff Service Inc, specializing in needs assessment and mental health support. Excelled in developing customer and supplier relationships, resolving conflicts, and enhancing team performance. Skilled in solution-focused counseling, demonstrating significant achievements in employee development and operational efficiency.

Overview

24
24
years of professional experience

Work History

Customer Service Cashier

Yogen Fruz
01.2011 - 10.2024
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Monitored and maintained organized work space, confirming efficient operations.
  • Handled cash with high accuracy and took care to check bills for fraud.

Customer Service Representative

Jean-guy Caron
04.2007 - 10.2008
  • Responded to customer requests for products, services, and company information.
  • Maintained up-to-date knowledge of product and service changes.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.


HR Coordinator /Staff Counselor

Staff Service Inc
04.2001 - 03.2006
  • Scheduled and conducted 300 interviews each week.
  • Counseling for candidate
  • Operated and maintained applicant tracking and candidate management systems.
  • Coordinated incoming job requisitions and applications.


Education

Associate of Arts -

YMCA International College
Yokohama, Japan
03.2000

Skills

  • Career Counseling
  • Employee Relations
  • Human Resources
  • Customer Complaint Resolution
  • Customer Satisfaction

Languages

Japanese
Native or Bilingual

Timeline

Customer Service Cashier

Yogen Fruz
01.2011 - 10.2024

Customer Service Representative

Jean-guy Caron
04.2007 - 10.2008

HR Coordinator /Staff Counselor

Staff Service Inc
04.2001 - 03.2006

Associate of Arts -

YMCA International College

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TOMOKO FUJII