Tommy Nao Yasumura
Toronto,ON
Summary
Attentive individual with drive to work in fast-paced environments. Engaging demeanor with great communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Assistant
Minami Toronto
05.2022 - 09.2023
- Delivered entrees and platters of food to patrons in support of wait staff.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Delivered exceptional guest experiences through attentive service and quick response to issues
- Answered customer questions about food and beverage items and assisted with menu selections
Busser
E11even (MLSE)
11.2017 - 02.2020
- Reset and cleaned tables quickly to prepare for new customers.
- Coordinated with kitchen staff to determine timely delivery and accuracy of food orders
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock
- Provided attentive service and proactively assessed guest needs
Service Assistant
REDS Wine Tavern
09.2015 - 11.2017
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
- Delivered entrees and platters of food to patrons in support of wait staff
- Provided attentive service and proactively assessed guest needs
- Assisted wait staff with timely food delivery and guest requests
Education
Bachelor of Science - Physiology
University of Toronto
Toronto, ONSkills
- Table Setting and Bussing
- Customer Assistance
- Menu Presentation
- Table Bussing
- Task Prioritization
- Attention to Detail
- Organization and Time Management
Languages
English
Native or Bilingual
Japanese
Full Professional
Certification
Smart Serve
Food Handler's
Timeline
Service Assistant
Minami Toronto
05.2022 - 09.2023
Busser
E11even (MLSE)
11.2017 - 02.2020
Service Assistant
REDS Wine Tavern
09.2015 - 11.2017
Bachelor of Science - Physiology
University of Toronto