Tommy Vu
San Lorenzo
Summary
Goal-oriented person versed in greeting high-volume of customers and recommending products based on individual requirements. Skilled at conversing with customers while offering timely solutions and delivering great customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Uniqlo Usa
08.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
Graphic Designer/Marketing
PENCOM
08.2021 - 10.2023
- In-charge of graphical advertisements and literature for new product releases under strict brand guidelines
- Created print collaterals such as booklets, brochures, banners for events and tradeshows such as Fabtech
- Responsible for designing logo t-shirts and cups for Burning Man 2021/2022 event which resulted in sell-outs of the products
- Collaborated with other branch locations to mockup designs for their logo and van signage
- PENCOM is a manufacturing company that specializes in fasteners and various machinery based in San Carlos, CA.
Education
B.A. - Design Studies
San Jose State University
08.2020
Skills
- Retail loss prevention
- Customer service
- Good at dispute mediations
- Outgoing personality
- Building rapport with people
- Teamwork and collaboration
Certification
BSIS Guard Card - completed on January 15th, 2026.
Languages
English
Native or Bilingual
Vietnamese
Limited Working
Timeline
Sales Associate
Uniqlo Usa
08.2025 - Current
Graphic Designer/Marketing
PENCOM
08.2021 - 10.2023
B.A. - Design Studies
San Jose State University