Tommy Donaire
Toronto,Canada
Summary
Customer-focused, adaptable professional with 7+ years in high-volume hospitality (server, cook, busser) and a science background (BSc Biology). Known for calm under pressure, clear communication, and reliable teamwork. Currently training toward a Private Pilot Licence (PPL) - comfortable with aviation SOPs, safety, and basic radio/airspace knowledge. Seeking roles in aviation operations/FBO or customer service that value service excellence, safety, and operational discipline.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server / Cook / Busser
Copacabana Brazilian Steakhouse
01.2017 - Current
- - Deliver service to 300+ guests/day during peak periods while maintaining accuracy and guest satisfaction.
- - Train and mentor new hires on service standards, safety/cleanliness, and POS - helping reduce onboarding time.
- - Coordinate with kitchen and floor teams to hit turn-time targets; assist with opening/closing, cash-outs, and side-duties.
- - Recognized by management and guests for professionalism, pace, and problem-solving.
Lab Research Assistant
York University
01.2018 - 01.2020
- - Supported experimental workflows and documentation with strict attention to safety and detail.
- - Maintained equipment logs, handled inventory, and prepared reagents per protocol; collaborated with faculty/students.
Education
Bachelor of Science (BSc) - Biology
York University
Toronto, ON01.2023
High School Diploma -
Dante Alighieri Academy
Toronto, ON09-2017
Skills
- Service & Operations: High-volume guest service, conflict de-escalation, training new staff, cash/terminal handling, opening/closing procedures
- Aviation (Student): Pre-flight inspections, checklist discipline, circuit procedures, basic radio phraseology, METAR/TAF interpretation, situational awareness
- Tools & Tech: Microsoft Excel/Sheets, inventory & scheduling systems, POS terminals, basic data entry/record-keeping (lab & logbook)
- Languages: English (fluent), Spanish (fluent)
- Strengths: Teamwork, time management, attention to detail, safety-minded, adaptability
Aviation Training
- Private Pilot Licence (PPL) - In Progress
- Island Air Flight School & Charters - Toronto, ON
- - Training on Cessna 150/152 and 172; experience with walk-around inspections, fuel/oil checks, and checklist flows.
- - Practice areas include slow flight, stalls, steep turns, and circuits; emphasis on stabilized approaches and decision-making.
- - Familiar with METAR/TAF, NOTAM basics, local procedures, and radio communications.
- - Hours to date: 12.6+
Certification
- - Smart Serve Ontario
- - Valid Ontario driver's license (G) - 8 Years Experience
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lab Research Assistant
York University
01.2018 - 01.2020
Server / Cook / Busser
Copacabana Brazilian Steakhouse
01.2017 - Current
Bachelor of Science (BSc) - Biology
York University
High School Diploma -
Dante Alighieri Academy