Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Tomin Mathew

Edmonton,Canada

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Health and Ability Services Coordinator

Civeo
Edmonton, AB
06.2022 - Current
  • Adjudicate Short Term Disability (STD) claims made through a company or union insured plan.
  • Full case management for non-occupational and occupational illness and injuries, including liaising with employees, physicians, managers and union representatives where appropriate to coordinate return-to-work and modified duties.
  • Manage Short and Long Term Disability, and Workplace Safety and Insurance Board (WSIB) claims up to and including the appeals process.
  • Provide information to the ill/injured employee and their manager on the return-to-work process as well as educating both of the workplace parties on their rights and obligations.
  • Apply early and safe return-to-work principals to determine the optimal approach for specialized cases including identifying risk factors which would signal barriers to return-to-work and formulating innovative options.
  • Gather information through a disability management lens, using a holistic approach and working in collaboration with the employee, and their health care practitioner(s) and manager to determine the most appropriate approach to return-to-work.
  • Assist ill/injured employees and their managers to develop a plan to return to their pre-injury job, with or without accommodations.
  • Assess return-to-work plans and goal dates and communicate with all stakeholders.
  • Ensure regular status updates are provided to managers regarding the length of employee absences for departmental coverage planning purposes.
  • Provide guidance to managers and payroll regarding attendance coding for illness and injury leaves of absence.
  • Provide timely updates to the Human Resources Management Team regarding complex and/or challenging situations.
  • Prepare payroll documentation related to illness and injury leaves of absence and communicate changes to payroll.
  • Providing disability-related statistics as needed.
  • Formulate and provide direction for disability-related policies and procedures based on industry best practices.
  • Maintain confidential work-related incident and medical files.

Executive Housekeeper

Civeo Canada Inc
Fort McMurray , AB
08.2019 - 06.2022
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
  • Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.
  • Maintained required records of work hours, budgets and payrolls.
  • Completed financial tasks by estimating costs and preparing and managing budgets.
  • Designed all housekeeping policies and procedures according to required standards and scheduled all rotational duties for staff.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Worked with front desk to respond promptly to all guest requests.
  • Completed schedules, shift reports and other business documentation.
  • Communicated repair needs to maintenance staff.
  • Managed team productivity and workflow to exceed quality standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Housekeeping Supervisor

Fairmont Chateau Lake Louise
Lake Louise, AB
12.2016 - 07.2019
  • Communicated repair needs to maintenance staff.
  • Worked with front desk to respond promptly to all guest requests.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Increased employee performance through effective supervision and training.
  • Evaluated employee performance and developed improvement plans.
  • Managed team productivity and workflow to exceed quality standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements
  • Drove improvements to workflow and room turnover with hands-on, proactive management style
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources
  • Looked after Health and Safety Committee of hotel

Housekeeping Trainee

Fairmont Chateau Lake Louise
Lake Louise, AB
02.2016 - 08.2016
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Participated in team-building activities to enhance working relationships.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Carried out day-day-day duties accurately and efficiently.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Dusted and polished surfaces to achieve attractive shine.
  • Prepared rooms with top-notch standards every time.
  • Responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality..

Education

Associate of Science - Hospitality Administration And Management

Lambton College
Toronto, ON
12.2016

Bachelor of Science - Hospitality Administration And Management

Bharathiar University
Coimbatore, India
12.2016

Skills

  • Organized leadership
  • Time management expert
  • Staff Management
  • Motivational communicator
  • Quality control guidelines
  • Inventory management
  • Scheduling
  • Staff training/development
  • Analytical and Critical Thinking
  • Interpersonal Communication
  • Budgeting and Cost control

Certification

  • Standard First Aid & CPR/AED level C

Additional Information

  • Available upon request

Timeline

Health and Ability Services Coordinator

Civeo
06.2022 - Current

Executive Housekeeper

Civeo Canada Inc
08.2019 - 06.2022

Housekeeping Supervisor

Fairmont Chateau Lake Louise
12.2016 - 07.2019

Housekeeping Trainee

Fairmont Chateau Lake Louise
02.2016 - 08.2016

Associate of Science - Hospitality Administration And Management

Lambton College

Bachelor of Science - Hospitality Administration And Management

Bharathiar University

Similar Profiles

  • Lavinia WoolridgeLavinia Woolridge

    <ul><li>Supervises, coaches, and evaluates teaching staff and Family Support Workers</li><li>Serves as site leader and keeps effective operation of Children’s Services programs</li><li>Collaborates with the Operations Coordinator to ensure that facility issues are reported and resolved promptly</li><li>Ensures that the site supports all safety standards, such as emergency drills, at the proper intervals</li><li>Always supports compliance with DCFS licensing standards</li><li>Provides guidance on problem solving, classroom management and curriculum implementation to teachers daily</li><li>Schedules and facilitates monthly site and team meetings, as appropriate</li><li>In addition to the responsibilities listed above, as a Program Site Manager of Marillac St</li><li>Vincent DePaul Social Center employees are responsible for the following:</li><li>Demonstrated success navigating complex organizational structures; using influence and soft skills to move ideas to implementation; comfort with ambiguity, adapting to change; and managing under different circumstances</li><li>Sophisticated communication style that shows ability and commands respect, while also recognizing and using knowledge of others</li><li>Outstanding listening skills with the ability to uncover the factual issues affecting sites</li><li>Experience working successfully in a multi-site organization with proven success integrating into new work environments</li><li>Participates in civic engagement activities that advance the mission of Marillac Social Center</li><li>Advances parent leadership development</li><li>Performs other duties as assigned</li><li>Must be able to lift to fifty pounds (average child’s weight)</li></ul> at Marillac Social Center<ul><li>Supervises, coaches, and evaluates teaching staff and Family Support Workers</li><li>Serves as site leader and keeps effective operation of Children’s Services programs</li><li>Collaborates with the Operations Coordinator to ensure that facility issues are reported and resolved promptly</li><li>Ensures that the site supports all safety standards, such as emergency drills, at the proper intervals</li><li>Always supports compliance with DCFS licensing standards</li><li>Provides guidance on problem solving, classroom management and curriculum implementation to teachers daily</li><li>Schedules and facilitates monthly site and team meetings, as appropriate</li><li>In addition to the responsibilities listed above, as a Program Site Manager of Marillac St</li><li>Vincent DePaul Social Center employees are responsible for the following:</li><li>Demonstrated success navigating complex organizational structures; using influence and soft skills to move ideas to implementation; comfort with ambiguity, adapting to change; and managing under different circumstances</li><li>Sophisticated communication style that shows ability and commands respect, while also recognizing and using knowledge of others</li><li>Outstanding listening skills with the ability to uncover the factual issues affecting sites</li><li>Experience working successfully in a multi-site organization with proven success integrating into new work environments</li><li>Participates in civic engagement activities that advance the mission of Marillac Social Center</li><li>Advances parent leadership development</li><li>Performs other duties as assigned</li><li>Must be able to lift to fifty pounds (average child’s weight)</li></ul> at Marillac Social Center

  • Ronnie VincentRonnie Vincent

    Independent Life and Health Agent at Global Financial ImpactIndependent Life and Health Agent at Global Financial Impact

  • QUENETTA S. CATHEYQUENETTA S. CATHEY

    Community Health Worker at Spanish Coalition for HousingCommunity Health Worker at Spanish Coalition for Housing

  • Sundus AlzawiSundus Alzawi

    Peer Mental Health Educator at Washington State UniversityPeer Mental Health Educator at Washington State University

CREATE PROFILE
Tomin Mathew