Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tom DomInic Vazhappilly Benny

Quality Assurance Associate
Cornwall,ON

Summary

Determined Computer Networking graduate with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Willingness to take on added responsibilities to meet team goals.

Experienced in Quality Assurance and various warehouse positions.

Overview

5
5
years of professional experience
1
1
year of post-secondary education

Work History

Delivery Driver

Sonder Logistics
10.2024 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Asset Protection Associate

Walmart Logistics
06.2024 - 10.2024
  • Implemented innovative loss prevention techniques, setting new standard for asset protection in organization.
  • Improved asset recovery rates with meticulous documentation and tracking of inventory discrepancies.
  • Improved staff compliance with security protocols through engaging and informative training sessions.
  • Wrote reports outlining activities and results.
  • Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
  • Conducted daily floor walks to identify potential security risks, enhancing overall store safety.
  • In bounded and out bounded trailer entering the warehouse using YMS systems.
  • Used SAP and WMS to manage various tasks.

Delivery Driver

Intelcom
06.2023 - 04.2024
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Quality Assurance Technician

Walmart
10.2022 - 05.2023
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Routinely tested products to align temperature, specifications, and ingredient levels with best practices and quality standards.
  • Achieved quality assurance operational objectives by preparing and implementing production, productivity and customer-service standards.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Implemented process improvements to increase productivity in quality assurance operations.
  • Addressed non-conformance issues, pausing production to correct errors.
  • Analyzed test data to determine performance and reliability of materials

General Warehouse Laborer

Matrix Logistics
08.2022 - 09.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

MHE Operator

Drake International
08.2020 - 01.2022
  • Preserved material handling equipment by recharging, cleaning, oiling and refueling.

Food Processing Labour

Olymel
05.2020 - 08.2020
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Warehouse Associate

Drake International
03.2020 - 04.2020
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

Education

College Diploma - Computer Networking And Technical Support

St Lawrence College
Cornwall
01.2020 - 04.2021

Skills

Quality assurance requirements

Auditing

Data analysis

Technical troubleshooting

Documentation expertise

Strategic planning

Technical capacity

Adept at performing analysis

Specifications understanding

Teamwork and collaboration

Time management skills

Quality assurance

Timeline

Delivery Driver

Sonder Logistics
10.2024 - Current

Asset Protection Associate

Walmart Logistics
06.2024 - 10.2024

Delivery Driver

Intelcom
06.2023 - 04.2024

Quality Assurance Technician

Walmart
10.2022 - 05.2023

General Warehouse Laborer

Matrix Logistics
08.2022 - 09.2022

MHE Operator

Drake International
08.2020 - 01.2022

Food Processing Labour

Olymel
05.2020 - 08.2020

Warehouse Associate

Drake International
03.2020 - 04.2020

College Diploma - Computer Networking And Technical Support

St Lawrence College
01.2020 - 04.2021
Tom DomInic Vazhappilly BennyQuality Assurance Associate