Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tomas Vidal

Summary

I have developed strong customer service and teamwork skills through a variety of roles in different industries. From 2021 to 2024, I worked at a golf course as a ball picker, where I gained experience working outdoors, staying focused, and managing responsibilities independently. From March 2024 to July 2025, I worked at COWS Ice Cream, where I built strong communication skills, served customers in a very fast paced environment, and learned the importance of providing excellent service. Most recently, I worked at Gateway Bikes from May 2025 to August 2025, where I gained hands on rental and retail experience while assisting customers with bike service and technical questions that some of them asked.

Overview

4
4
years of professional experience

Work History

Rental Assistant

Gateway Bikes
05.2025 - 08.2025
  • Managed customer inquiries and provided accurate rental information to enhance client satisfaction.
  • Processed rental agreements efficiently, ensuring compliance with company policies and regulations.
  • Assisted in inventory management, tracking equipment availability to minimize downtime during rentals.

Ice Cream Scooper

Cows Whistler
03.2024 - 05.2025
  • Provided exceptional customer service by efficiently scooping and by having great communication with costumers.
  • Handled cash transactions accurately while processing customer orders in a high-volume environment.
  • Resolved customer complaints promptly, maintaining high satisfaction levels through effective problem-solving techniques.

Ball Picker

Whistler Golf Club
04.2021 - 05.2024
  • Assisted in maintaining cleanliness and organization of work areas
  • Collaborated with team members to ensure timely completion of tasks
  • Followed established procedures for quality control during picking operations

Education

Bachelor of Science - Kinesiology

University of Victoria
Victoria, BC
04-2029

High School Diploma -

Whistler High School
Whistler
06-2024

Skills

  • Client relationship building
  • Document preparation
  • Teamwork
  • Customer service
  • Time management
  • Excellent communication
  • Multitasking ability

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Rental Assistant

Gateway Bikes
05.2025 - 08.2025

Ice Cream Scooper

Cows Whistler
03.2024 - 05.2025

Ball Picker

Whistler Golf Club
04.2021 - 05.2024

Bachelor of Science - Kinesiology

University of Victoria

High School Diploma -

Whistler High School
Tomas Vidal