Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tomas Tesfamikael

New Westminster,Canada

Summary

I am self motivated player in sports and work. I excel in communications and problem solving.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Planet Fitness
New Westminster, Canada
03.2021 - 07.2021
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Developed positive relationships with customers through friendly interactions.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.

Customer Service Representative

Tekeste Stationery
Asmara
10.2019 - 07.2020
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Oversaw marketing initiatives, increasing brand awareness and sales.

Cook

McDonald
Vancouver, Canada
12.2018 - 08.2019
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Organized storage areas for efficient usage of space.

Education

Associate of Applied Science - IT Management

British Columbia Institute of Technology
Burnaby, None
09-2024

Skills

  • Scheduling
  • Product knowledge
  • Sales expertise
  • Complaint resolution
  • Multitasking and organization
  • Adaptive team player

Certification

  • Basic Security Licenses
  • Occupational First Aid level 1

Timeline

Customer Service Representative

Planet Fitness
03.2021 - 07.2021

Customer Service Representative

Tekeste Stationery
10.2019 - 07.2020

Cook

McDonald
12.2018 - 08.2019

Associate of Applied Science - IT Management

British Columbia Institute of Technology

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Tomas Tesfamikael