Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Training
Interests
Timeline
Hi, I’m

Tomas Holeksa

Maple,Canada

Summary

Overall 22 years of IT experience. Extensive experience in customer service, mid and enterprise environments. Excellent communication and interpersonal skills. Exceptional analytical and troubleshooting skills, combined with strong technical background, giving unmatched advantage in accelerated arrival with effective solutions. Flexible, dedicated, reliable, resourceful, professional Proficient in handling multiple projects at once. Strong organizational and coordination skills with ability to adapt easily to new situations. Effective and dependable in a team or independent work environment. Excellent investigative/problem isolation and process analysis skills with emphasis on detail.

Overview

30
years of professional experience

Work History

Scotiabank

Software Engineer
01.2015 - Current

Job overview

  • Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
  • Analyzed proposed technical solutions based on customer requirements.
  • Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
  • Collaborated with management, internal and development partners regarding software application design status and project progress.
  • Reduced system downtime by proactively addressing potential issues through regular maintenance activities.
  • Established efficient communication channels within the team, leading to better collaboration among members during project development phases.
  • Collaborated with fellow engineers to evaluate software and hardware interfaces.
  • Streamlined development processes to increase efficiency and reduce production time.
  • Translated technical concepts and information into terms parties could easily comprehend.
  • Collaborated with cross-functional teams to ensure seamless integration of software components.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Reduced system downtime and improved reliability by proactively identifying and addressing potential system vulnerabilities.
  • Developed next generation integration platform for internal applications.
  • Streamlined deployment processes, significantly reducing deployment time and minimizing errors.
  • Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
  • Developed comprehensive documentation for software applications, enabling easier maintenance and user support.
  • Technical project management
  • Systems designs and implementation
  • Working closely with senior management and vendors on system requirements
  • Project system implementation
  • Working closely with business teams on system requirements
  • End users training on new systems

IBM Canada Ltd

Senior Technical Analyst/Database Specialist
05.2000 - Current

Job overview

  • Primary support role for DB2 UDB EEE and ESE, Informix and until recently Oracle on various Bank of Nova Scotia environments
  • Supporting Oracle Tuxedo, TX Series/CICS on AIX, BMC Patrol Monitoring Software, Foglight and Bladelogic
  • Migration of DB2 Data Warehouse system EDW from EDI to Bank of Nova Scotia
  • Installation and ongoing support of large size DB2 databases
  • Migration of BNS International Caribbean ATM/POS systems from Informix to DB2
  • Migration 'in-house' BNS International Life Insurance system from islands to Canada including DB2 upgrade and application migration
  • Expert in planning, testing, implementing, patching, upgrading of DB2 UDB and Informix
  • Received multiple recognition awards for leadership, team work and delivery excellence
  • Perform and automated backups/restores of complex db2 and Informix databases
  • Collaborated and planned database upgrades
  • Installed, configured and supported many different db2 database releases and versions
  • Ensured that databases parameters were configured to be close to optimal
  • Developed systems technical specification
  • Worked closely with BNS customer on resolving any database issues
  • Database monitoring, performance tuning, client/server connectivity
  • Experienced in disaster recovery planning, setup and execution (DB2/Informix/Oracle)
  • DB2 routine maintenance and daily monitoring
  • Capacity plan on disk storage
  • Member of team with 24/7 pager support rotation
  • Performed installation and upgrade of following software; DB2 UDB, Informix, Oracle, Sybase, TX Series/CICS, Oracle Tuxedo, BladeLogic, Foglight and BMC Patrol and all it sub products
  • As required, I worked closely with user in order to resolve SQL issues or CPU Bottlenecks
  • Set up and controlled user access levels across databases to protect important data.
  • Modified databases to meet needs and goals determined during planning process.
  • Wrote and maintained technical and functional specifications to document database intentions and requirements.
  • Collaborated with cross-functional teams to develop comprehensive data solutions addressing business needs.
  • Improved database efficiency by implementing performance tuning and optimization techniques.
  • Enhanced data security with regular audits, monitoring access controls, and updating policies.
  • Conducted thorough analysis of existing databases, identifying areas for improvement and recommending necessary changes.
  • Maintained up-to-date documentation on database structures, procedures, and user guides for efficient knowledge sharing among team members.
  • Mentored junior team members in database management best practices, fostering a culture of continuous learning and professional growth.
  • Reduced system downtime by proactively monitoring database health and performance, identifying potential bottlenecks, and initiating corrective actions.
  • Troubleshot complex database issues promptly, reducing downtime and ensuring uninterrupted access to vital information resources.
  • Optimized query performance through proper indexing strategies resulting in faster response times from applications.
  • Implemented robust backup strategies, minimizing risk of data loss in case of system failure or other emergencies.
  • Increased database reliability with the implementation of a robust disaster recovery plan, ensuring business continuity in the event of unforeseen events.
  • Coordinated with vendors to address technical issues or procure new hardware/software as needed for ongoing maintenance or expansion purposes.
  • Provided expert support to stakeholders, resolving technical issues promptly.
  • Spearheaded efforts to improve collaboration between technical analysts and other departments, fostering a culture of knowledge sharing and mutual support.
  • Streamlined technical processes by identifying inefficiencies and implementing improved solutions.
  • Collaborated with cross-functional teams to develop innovative technology solutions for business needs.
  • Managed multiple projects simultaneously, ensuring timely completion and adherence to set budgets.
  • Resolved critical issues by conducting root cause analyses, developing corrective action plans, and preventing future occurrences.
  • Conducted thorough research on emerging technologies to stay ahead of industry trends and inform strategic decisionmaking.
  • Spearheaded the implementation of new systems across the organization, providing training and support throughout the process.
  • Mentored junior analysts in best practices for data analysis, software development, and project management.
  • Implemented security measures to safeguard sensitive company data from potential breaches or unauthorized access incidents.
  • Identified system issues and recommended changes to close system holes.
  • Oversaw technology services delivery, consulting with relevant personnel to assist with migration and troubleshooting.
  • Provided technical and functional recommendations based on project requirements.
  • Installed, tested and documented result for new software packages, technologies and tools.
  • Promptly resolved technical issues for staff to minimize downtime.
  • Brainstormed with interdepartmental personnel to drive continuous technical improvements.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Implemented robust recovery plans for disaster scenarios, ensuring minimal impact on business operations.
  • Enhanced data security with the implementation of encryption methods and access controls.
  • Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.

The Bank of Nova Scotia

Technical Specialist
01.1996 - 01.2000

Job overview

  • Database monitoring, performance tuning, client/server connectivity
  • Oracle support for new 10 branches pilot – Intralink system
  • DB2 support for full rollout of Intralink system to all domestic branches
  • DB2 Data Warehouse support – backup/restores/performance issues
  • Support of Oracle on BNS International branch system from Hong Kong
  • Backups, patches, software upgrade
  • Responsible for designing and implementation of temporary DR solution for Oracle systems
  • Responsible for departmental procedures
  • Participated in design and implemented Real Time Disaster Recovery system using PPRC for BNS External Access system
  • Capacity plan on disk storage
  • Member of team with 24/7 pager support rotation
  • Performed installation and upgrade of following software; DB2 UDB, Informix, Oracle, Sybase, TX Series/CICS, Oracle Tuxedo, BladeLogic, Foglight and BMC Patrol and all it subproducts

Canada Bread Ltd

PROGRAMMER ANALYST
01.1995 - 01.1996

Job overview

  • Provided development, maintenance and production support for Oracle Cimpro custom database
  • Coding and programing in SQL and Thoroughbred language
  • Support of HP hardware, user account maintenance and security
  • On-site support of users with any network or PC related issues
  • Worked closely with various accounting departments in order to create/write programs to be able to report profitability, logistics etc

Education

Seneca College
Toronto, Ontario

Diploma from Computer Programming and analysis
01.1995

University Overview

GPA: Graduated with Honors

  • Completed Coursework: [Course Title], [Year]
  • Professional Development Studies: [Area of Study], [Year]
  • Thesis Paper: [Thesis Title]

University of Wroclaw

from Environment protection
01.1989

Skills

  • UNIX (AIX/HP/Sun Solaris)
  • Windows 98/NT/XP/Vista/2000/2003/2008
  • Linux
  • DOS
  • AS/400
  • DB2 UDB EEE
  • DB2 UDB ESE
  • DB2 HADR
  • Oracle
  • Oracle Data Guard
  • Informix
  • IBM MQSeries
  • Oracle BEA Tuxedo
  • Blade Logic
  • Monitoring Agents
  • Foglight Quest
  • Tivoli file adapter
  • Data recovery utilities
  • TDP for database
  • TX Series
  • CICS
  • ENCINA for AIX
  • Office Suites
  • Adobe Acrobat
  • BMC Patrol
  • Space expert
  • Knowledge modules for RBDM’s
  • Change manager
  • Unix Korn Shell Scripting
  • SQL
  • C
  • HTML
  • CGI
  • COBOL
  • Database management software
  • Database management
  • Project management
  • Team collaboration
  • Technical analysis
  • Technical support
  • Project documentation
  • Troubleshooting
  • Requirements gathering
  • Customer support
  • Best practices
  • Oral and written communications
  • Issue resolution
  • Detail-oriented
  • Project coordination
  • Customer service
  • Team reporting
  • Technical documentation
  • Technical requirements
  • New employee mentoring
  • Superior time management
  • Multi application environments
  • Project planning
  • Client requirements
  • Research and development
  • Operational support
  • Cross-functional collaboration
  • IBM Integrated Analytic System
  • Data replication
  • IBM QREP

Accomplishments

  • Mentored new employees to bring them up to speed on projects, resulting in quicker overall completion milestones.
  • Resolved product issue through consumer testing.
  • Participated in many large Bank projects ( i.e systems migrations, Intralinks, Enterprise Daata Warehouse, DBR, Backup/Recovery Strategy etc)

Languages

English
Full Professional
Polish
Native or Bilingual

Training

  • DB2 UDB Database Administration
  • DB2 Performance Management
  • AIX System Administration III: Performance Management
  • Sybase Database Administration
  • DB2 Backup and Recovery
  • Oracle BEA Tuxedo Application Administration
  • Oracle Data Guard Administration
  • Project Management
  • Peer Helper
  • Effective Problem Solving
  • Various DB2 Seminars – new futures, backup restore, tuning

Interests

Fishing, reading, flying drones, gardening.

Timeline

Software Engineer

Scotiabank
01.2015 - Current

Senior Technical Analyst/Database Specialist

IBM Canada Ltd
05.2000 - Current

Technical Specialist

The Bank of Nova Scotia
01.1996 - 01.2000

PROGRAMMER ANALYST

Canada Bread Ltd
01.1995 - 01.1996

University of Wroclaw

from Environment protection

Seneca College

Diploma from Computer Programming and analysis
Tomas Holeksa