Microsoft Excel
Years of Sales Experience
Tomas Hansen
Account Management & Sales
Surrey,BC
Summary
Personable Strategic Account Manager with proven success at building and maintaining long-term and profitable business relationships. Coordinates support, service and management resources and fulfills account performance requirements and customer expectations. Understands company products and services intimately and guides customers in applying ideal solutions to meet specific needs.
Overview
20
20
18
18
Years of post-secondary Professional Learning & Development
Work History
Strategic Account Manager
Citron Hygiene
Burnaby, BC
03.2022 - 05.2022
- Monitored sales performance metrics to achieve strategic account objectives.
- Increased profitability and lifetime customer value by coordinating go-to-market strategy, implementation and post-sales service experience.
- Built credibility and trust to influence client's buying decisions.
- Created demand by matching business problems to product and service solutions.
Facility Supply Sales Specialist
Grand & Toy
Burnaby, BC
03.2021 - 05.2022
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Led projects and analyzed data to identify opportunities for improvement.
- High Level responsibility to provide timely and emergency solutions for protective equipment and viral containment solutions during the height of the Covid19 Pandemic
Business Development Manager
Grand & Toy
Burnaby, BC
02.2018 - 03.2021
- Reached out to potential customers via telephone, email and in-person inquiries.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Oversee entire sales and implementation process from start to completion. Connecting clients, vendors, manufacturers & internal stakeholders into the process for a collaborative team achievement
Business Development Manager
Staples Business Advantage
Vancouver, BC
05.2016 - 05.2018
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
- Established relationships with key decision-makers within customer's organization to develop trust and partnerships
- Negotiated, prepared and signed contracts with clients.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
Education
Account Management & Sales
“Level 5 Selling” Course
Grand & Toy 06.2020 - 08.2020
Account Management & Sales
“Spin Selling” Course
GroupHEALTH 03.2015 - 10.2015
High School Diploma -
Earl Marriott Secondary
Surrey, BC 09.1994 - 06.1999
Skills
Cost reviewing
New account creation
National accounts
Cold calling skills
Systems and software programs
Goals and performance
Converting leads
Sales expertise
Networking skills
Client rapport
CRM Systems
Business Development
Relationship building and management
Strategic planning
Team Training
Outbound telephone marketing
Vendor relations
Territory Management
Vendor management
Microsoft software expertise
Account management
Lead prospecting
Business process optimization
Prioritizing workflows
Upselling
Product and service sales
Local contracts
Trade requirements
Accomplishments
- Used Microsoft Excel to develop activity & sales tracking spreadsheets.
- Achieved quota by exceeding phone calling and meeting KPI's, with accuracy and efficiency.
- Exceeded quarterly objectives by as much as 60% through out various quarters.
- Won "Rookie of the Month" for Staples Business Advantage, on several occasions.
- I've been promoted to higher responsibility roles for ADT Home Security, West Corporation & Grand & Toy, through out my careers
- Achieved my monthly quota during my 1st week of quota as the new Strategic Account Manager at Citron Hygiene
- Mastery of Microsoft Office Suit, Salesforce, Internal Systems and other technologies with ease
- Keen ability to connect on a personal level with clients and stakeholders, through years of Personal Development, Voluntary Training, and a lot of Practice
Software
Microsoft Word
Microsoft Power Point
Salesforce
Contact Me
e: Tomas.Hansen [at] hotmail.ca (not .com)
Thank you!
Timeline
Strategic Account Manager
Citron Hygiene
03.2022 - 05.2022
Facility Supply Sales Specialist
Grand & Toy
03.2021 - 05.2022
Account Management & Sales
“Level 5 Selling” Course
06.2020 - 08.2020
Business Development Manager
Grand & Toy
02.2018 - 03.2021
Business Development Manager
Staples Business Advantage
05.2016 - 05.2018
Account Management & Sales
“Spin Selling” Course
03.2015 - 10.2015
High School Diploma -
Earl Marriott Secondary
09.1994 - 06.1999