Tom Vickers
San Diego
Summary
Dynamic professional with experience at American Medical Response, skilled in emergency care and effective communication. Proven ability to lead teams while ensuring patient safety and satisfaction. Adept at problem resolution and documentation, consistently enhancing service quality and operational efficiency in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
EMT
American Medical Response, AMR
San Diego
07.2023 - Current
- Administered emergency medical care to patients in pre-hospital settings.
- Operated medical equipment and vehicles during emergency responses.
- Collaborated with healthcare professionals to ensure patient safety and care continuity.
- Trained new EMTs on protocols and operational procedures effectively.
Assistant Manager
The UPS Store Inc.
San Diego
03.2022 - 07.2023
- Distributed mail for PO box holders at our store
- Delegated tasks to team to maintain a structured work environment
- Trained new employees
- Notarized a wide variety of documents for customers
- Engaged positively with each customer, providing professional and polite support for sales and service needs
Dock Staff Member
Freedom Boat Club
San Diego
03.2021 - 03.2022
- Addressed inquiries, resolved customer issues and managed customer relations
- Completed daily boat checks on all boats to ensure proper function
- Assisted club members with departure, docking, safety procedures, boat and equipment checks
- Performed minor boat repairs
Kennel Attendant
Arlington Heights Animal Hospital
Arlington Heights
08.2020 - 09.2021
- Prepared and administered medications to animals
- Prepared food to meet needs of animals under care with appropriate meals.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Maintained clean and orderly play yards, kennels and cages.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
Education
High School Diploma -
Prospect High School
Mount Prospect, IL06.2020
Some College (No Degree) - Emergency Medical Technician
San Diego Miramar College
San Diego, CASkills
- Teamwork and collaboration
- Verbal and written communication
- Leadership and training
- Documentation and reporting
- Problem resolution
- Time management
- Customer relations
Certification
- San Diego County registered EMT
- BLS/CPR certification
- Licensed Notary Public
- EMGM 106: Airway/ defibrillation training/ epinephrine auto injector/ naloxone administration/ finger-stick blood glucose testing
- Ambulance driver's certificate
- FEMA: IS-5.A: AN INTRODUCTION TO HAZARDOUS MATERIALS
- FEMA: IS-20.23 DIVERSITY AWARENESS COURSE 2023
- FEMA: IS-100.C: INTRODUCTION TO INCIDENT COMMAND SYSTEM, ICS-100
- FEMA: IS-700.B: AN INTRODUCTION TO THE NATIONAL INCIDENT MANAGEMENT SYSTEM
- FEMA: IS-907: ACTIVE SHOOTER: WHAT YOU CAN DO
- FEMA: IS 200.C: Basic incident Command System for initial response, ICS-200
- FEMA: IS-800.D: National Response framework, an introduction
Timeline
EMT
American Medical Response, AMR
07.2023 - Current
Assistant Manager
The UPS Store Inc.
03.2022 - 07.2023
Dock Staff Member
Freedom Boat Club
03.2021 - 03.2022
Kennel Attendant
Arlington Heights Animal Hospital
08.2020 - 09.2021
High School Diploma -
Prospect High School
Some College (No Degree) - Emergency Medical Technician
San Diego Miramar College