TOM RICHARD

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Provide technical assistance and support to technicians
• Repair trucks and equipment as per the business needs

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Repair vehicles as needed
• Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.

Completed apprenticeship for Truck and Coach Technician as well as Automotive Service Technician

Inspect Diagnose and repair all types of heavy and medium duty trucks, including electrical and engine diagnostic and repair.

Specialized in emissions and engine repair.

Completed apprenticeship in Heavy Equipment Technician

Inspect diagnose and repair all types of off road equipment serviced by the dealership.

Provide on site service working out of a service truck

Submitted all of the shop's warranty claims to the manufacturer.

Specialized and hydraulic and electrical diagnostic and repair.