Tom Lee
Merced
Summary
Compassionate and dependable professional with extensive experience at Kohl's Department Store, excelling in team leadership and employee development. Proven ability to enhance operational efficiency and foster a positive work culture. Strong time management and problem-solving skills, complemented by a commitment to ethical practices and meticulous documentation.
Overview
15
15
years of professional experience
Work History
Care Giver
In-Home Support Services
04.2018 - 12.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assistant Store Manager
Kohls Department Store
05.2016 - 04.2018
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed team of 50 employees, delegated tasks and held each employee accountable for completing assignments.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individuals.
Area Supervisor
Kohls Department Store
01.2013 - 05.2016
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
Department Supervisor
Kohls Department Store
06.2010 - 01.2013
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Managed team of 10 employees, delegated tasks and held each employee accountable for completing assignments.
Education
Bachelor of Arts - Psychology
California State University, Stanislaus
Turlock, CA06-2023
Associate of Arts - Psychology
Merced College
Merced, CA06-2020
Skills
- Respectful and compassionate
- Time management
- Problem-solving
- Dependable and responsible
- Strong ethics
- Documentation
Languages
English
Professional Working
Hmong
Professional Working
Timeline
Care Giver
In-Home Support Services
04.2018 - 12.2024
Assistant Store Manager
Kohls Department Store
05.2016 - 04.2018
Area Supervisor
Kohls Department Store
01.2013 - 05.2016
Department Supervisor
Kohls Department Store
06.2010 - 01.2013
Bachelor of Arts - Psychology
California State University, Stanislaus
Associate of Arts - Psychology
Merced College
Similar Profiles
Janaya McintyreJanaya Mcintyre
IHSS Care Provider at In-Home Support ServicesIHSS Care Provider at In-Home Support Services
Ze XiongZe Xiong
Personal Care Worker at In-Home Support ServicesPersonal Care Worker at In-Home Support Services
Rocio StinerRocio Stiner
In-Home Care Provider at In-Home Support ServicesIn-Home Care Provider at In-Home Support Services