Tom Hester
Newmarket,ON
Summary
Accomplished Operations Manager with a proven track record at Shady Lane Expert Tree Care Inc., excelling in operations management and team leadership. Demonstrated success in enhancing performance outcomes through effective staff development and inventory management. Skilled in fostering vendor relationships and driving accountability, significantly improving operational efficiency. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Operations Manager
Shady Lane Expert Tree Care Inc.
Stouffville, ON
04.2002 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
Education
Arborist Cetification - Arboriculture
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Planning and Implementation
- Staff Training
- Staff Management
- Inventory Management
- Performance monitoring
- Employee Motivation
- Staff Development
Languages
English
Native or Bilingual
Certification
- Certified Arborist, Shady Lane Expert Tree Care Inc. - 2007- Current
Timeline
Operations Manager - Shady Lane Expert Tree Care Inc.
04.2002 - Current
Humber College - Arborist Cetification, Arboriculture