Summary
Overview
Work History
Education
Skills
Timeline
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Tom Forrest

Milton,Ontario

Summary

Accomplished Project Manager at Vipond Inc, adept in project planning and management, showcasing a proven track record of delivering projects on time while ensuring superior build quality. Excelled in fostering team collaboration and customer satisfaction, mentoring junior staff, and enhancing client relations through exceptional service. Demonstrates strong project scheduling expertise and effective communication skills.

Overview

12
12
years of professional experience

Work History

Project Manager

Vipond Inc
01.2023 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.

Service Sales Representative

Vipond Inc
01.2016 - 01.2023
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
  • Assisted in training new hires and offered ongoing support to help them reach their full potential.
  • Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.

Sprinkler Designer

Vipond Inc
04.2012 - 01.2016
  • Developed sprinkler design drawings based on NFPA 13, consultant specification and industry best practices.
  • Procured materials from vendors based on stocklists.
  • Performed hydraulic calculations using HydraCAD software.
  • Developed creative solutions and alternatives based on code knowledge to improve design as presented by the sales and project management team.
  • Lead new designers to help with their onboarding and development during early career phases.

Education

Engineering Technologist - Fire Protection

Seneca Polytechnic
Toronto

Skills

  • Budgeting and forecasting
  • Coaching and Mentoring
  • Stakeholder Communications
  • Conflict Management
  • Team Bonding
  • Staff Management

Timeline

Project Manager

Vipond Inc
01.2023 - Current

Service Sales Representative

Vipond Inc
01.2016 - 01.2023

Sprinkler Designer

Vipond Inc
04.2012 - 01.2016

Engineering Technologist - Fire Protection

Seneca Polytechnic

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