Summary
Overview
Work History
Skills
Languages
Certification
Timeline
Generic

Tom Ferguson

Banff

Summary

Dynamic and detail-oriented professional with experience in the hospitality sector, excelling in customer service and cleanliness maintenance. Proven ability to anticipate customer needs and maintain a well-organized workspace, contributing to a positive dining experience. Strong team collaborator with effective time management skills, ensuring efficiency during peak hours.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Bar Assistant

High Rolla's Bowling Alley
01.2025 - Current


  • Maintained a clean and organized bar area, adhering to health and safety regulations.
  • Replaced empty kegs and soda syrups.
  • Restocked ice, condiments, and snacks.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.

Warehouse Assistant

Sunshine Village
10.2023 - Current
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.

Cafe Cook

Mountain Folk
06.2024 - 10.2024
  • Exceeded expectations in customer service through prompt and accurate order fulfillment while maintaining a friendly demeanor, earning repeat business from satisfied patrons.
  • Utilized time management skills to balance multiple tasks simultaneously, maintaining a steady pace during peak service hours.
  • Reduced food waste through careful portioning and proper storage techniques, contributing to cost-saving measures within the cafe.
  • Prepared food items in compliance with recipes and portioning control guidelines.

Kitchen Hand

Melissas Missteak
05.2024 - 10.2024
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.

Skills

  • Cleanliness maintenance
  • Time management
  • Attention to detail
  • Team collaboration
  • Customer service
  • Positive attitude
  • Kitchen cleaning and maintenance

Languages

English
Native or Bilingual

Certification

Proserve

Timeline

Bar Assistant

High Rolla's Bowling Alley
01.2025 - Current

Cafe Cook

Mountain Folk
06.2024 - 10.2024

Kitchen Hand

Melissas Missteak
05.2024 - 10.2024

Warehouse Assistant

Sunshine Village
10.2023 - Current
Tom Ferguson