Tom Bruce
Bay Bulls,Canada
Summary
Highly organized professional with extensive experience in project management, driving initiatives to successful completion. Known for fostering team collaboration and delivering results. Renowned for adaptability and problem-solving skills, ensuring seamless project execution and stakeholder satisfaction.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior Project Manager
Stantec
09.2024 - Current
- Lead cross-functional teams to deliver complex projects on time and within budget.
- Implement risk management strategies, identifying potential issues and mitigating impacts proactively.
- Mentor junior project managers, fostering professional growth and improving team performance.
- Conduct risk assessments and develop mitigation strategies to minimize project disruptions.
- Develop project plans, define scope, and manage resource allocations effectively.
- Analyze project performance data to identify areas for process improvement and optimization.
- Champion change management initiatives by incorporating feedback from end-users into future project plans and improvements.
- Collaborate with external partners for outsourcing tasks when necessary without compromising quality or timeliness.
- Coordinate with cross-functional teams to resolve project issues and mitigate risks.
Business Technology Manager
Morrison Hershfield Ltd
01.2018 - Current
- Oversaw IT department operations (Server, Network and Service Desk) to ensure system and infrastructure reliability and security.
- Planned, implemented and managed IT infrastructure, including networks, servers, databases, and cloudsystems.
- Managed Windows and Nutanix (HCI) Server environments.
- Administered MS Azure, M365, Egnyte cloud domains.
- Established Business Continuity, Disaster Recovery and Risk Mitigation plans through business impact analysis and strategy development studies.
- Managed software and services licensing.
- Developed and executed Incident, Problem, Change and Configuration Management processes and procedures.
- Documented IT operations processes and procedures.
- Monitored IT infrastructure and escalate issues to appropriate resources.
- Collaborated with IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
IT Manager
SDP GP
11.2017 - 08.2018
- Ensure a safe and open working environment for all direct reports.
- Liaise with various departments to determine application/services requirements for project execution.
- Develop and manage all IT projects to ensure services are implemented on time and within budget.
- Estimate and track project IT budget.
- Develop and maintain project IT policies and procedures.
- Create and maintain incident/problem management and escalation processes/procedures.
- Procure project IT hardware/software ensuring full and fair benefits are provided to local vendors per the local benefits agreement.
- Maintain software/hardware licensing and support agreements.
- Develop procurement schedule for IT hardware/software based on project execution schedules and personnel mobilizations.
- Implement and maintain project IT systems; Access Control/CCTV, File and print, SharePoint, Asset Management, Active Directory and VPN clients.
IT/IS Lead
Kiewit Kvaerner Contractors
07.2011 - 09.2017
- Manage the IT/IS team, including network, server, communication, desktop support and service desk personnel in a multi-location, WAN/LAN environment.
- Manage IT projects throughout the execution of the Hebron project.
- Provide guidance and leadership to IT/IS staff to ensure that all work was completed safely and within defined Service Level Agreements.
- Develop and maintain KKC IT Service desk and work with departments to ensure that Service Level Agreements were continuously met and implemented changes, whenever necessary, to these agreements.
- Review service desk metrics and provided these metrics to senior management to ensure that KKC received satisfactory service.
- Procure all IT/IM hardware/software and ensure that all critical infrastructure support agreements were up to date.
- Work with several project disciplines/departments to implement IT solutions to meet project requirements including Collaborative solutions, Payroll/Time Management, Tool Tracking, PAGA, CCTV, Access Control, Telephony and Radio Systems.
- Develop and maintain project MS SharePoint intranet site.
- Develop and manage KKC IM/IT budget.
- Create and maintain IM technical and procedural documentation including disaster recovery/business resumption, IT acceptable use, mobile device, service desk work instruction and escalation processes.
- Participate as a member of the Emergency Operations Centre (EOC) and Incident Command Centre (ICC) teams to oversee emergency incidents.
- Facilitate project closeout activities as they pertained to IM systems including the development of the project's archival procedures and coordination of the IM systems, data, and document handover to the customer.
- Provide 24x7 on call support.
- Administer project storage (SAN), VMware vSphere 5.5/6 and Windows Server infrastructure as well as project Cisco VoIP phone systems.
Technical Architect (Microsoft)
NL Government
02.2011 - 07.2011
Technical Architect (Microsoft)
Peter Kiewit Infrastructure Co.
02.2009 - 02.2011
Desktop Support Technician
Hatch Ltd.
04.2007 - 09.2008
IT Infrastructure Analyst
Canada Revenue Agency
09.2007 - 03.2008
Network Representative I
Bell Aliant
11.2006 - 04.2007
IS Storage Specialist II
Mitel Networks
04.2001 - 06.2006
Education
Information Technology -
Programs
Skills
- Effective leadership
- Project execution management
- Cross-functional teamwork
- Prioritization and scheduling
- Operational efficiency enhancement
- Requirements gathering
- Incident response management
- Problem Management
- Experienced in managing organizational change
- Configuration management proficiency
- Data storage management
- Cost/Benefit Analysis
Certification
- ITIL v3 Foundation
- Windows Server 2003 MCSE
- CWST - Construction Worker Safety
- St. John Ambulance First Aid
- WHMIS for Workers
Languages
English
Native or Bilingual
Timeline
Senior Project Manager
Stantec
09.2024 - Current
Business Technology Manager
Morrison Hershfield Ltd
01.2018 - Current
IT Manager
SDP GP
11.2017 - 08.2018
IT/IS Lead
Kiewit Kvaerner Contractors
07.2011 - 09.2017
Technical Architect (Microsoft)
NL Government
02.2011 - 07.2011
Technical Architect (Microsoft)
Peter Kiewit Infrastructure Co.
02.2009 - 02.2011
IT Infrastructure Analyst
Canada Revenue Agency
09.2007 - 03.2008
Desktop Support Technician
Hatch Ltd.
04.2007 - 09.2008
Network Representative I
Bell Aliant
11.2006 - 04.2007
IS Storage Specialist II
Mitel Networks
04.2001 - 06.2006
Information Technology -
Programs