Summary
Overview
Work History
Education
Skills
Timeline
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Tom Ainsworth

Vermont

Summary

HR-focused people leader with 5+ years of supervisory experience in mission-driven organizations. Skilled in recruiting, onboarding, and developing talent, with a proven record of building strong teams, streamlining operations, and fostering collaborative workplace cultures. Adept at managing residential programs, coordinating services, and cultivating partnerships that expand opportunities for both staff and clients.

Overview

10
10
years of professional experience

Work History

Residential Program Manager & Specialized Service Coordinator

Upper Valley Services
01.2023 - Current
  • Lead residential program operations for a 24/7 service, including staffing, scheduling, performance management, and compliance with regulatory standards.
  • Manage full-cycle recruitment for program roles: review resumes, conduct interviews, coordinate with HR, and attend hiring events to attract top talent.
  • Design and implement 30-day and 90-day onboarding/training plans to integrate new hires effectively.
  • Foster a collaborative, high-performance culture through weekly supervision, coaching, and professional development.
  • Oversee service coordination for individuals, ensuring access to essential resources such as healthcare, housing, and benefits.
  • Advocate for individuals unable to advocate for themselves, collaborating on personalized plans to promote independence.

Supported Employment Program Manager

Upper Valley Services
01.2022 - 2023
  • Revitalized and expanded a post-COVID employment program, hiring and training staff while building community partnerships.
  • Supervised job coaches, conducted performance evaluations, and ensured program alignment with organizational goals.
  • Developed employer relationships to create sustainable job placements and strengthen the candidate pipeline.

Employment Specialist

The Mental Health Center of Greater Manchester
01.2020 - 01.2022
  • Networked with employers to source job opportunities matching candidate skills and goals.
  • Prepared clients for interviews, provided on-the-job coaching, and supported long-term retention.
  • Collaborated with multidisciplinary teams to integrate employment support into mental health treatment plans.

University Tutor

Roger Williams University
01.2017 - 01.2020
  • Delivered one-on-one coaching to improve academic writing skills and confidence.
  • Customized tutoring approaches to fit each student’s needs and learning style.

Bellman / Activities Coordinator

The Inn at Mill Falls
01.2016 - 01.2020
  • Supervised and scheduled staff to ensure operational efficiency and service excellence.
  • Onboarded and trained new hires to meet high hospitality standards.

Education

Bachelor of Arts - Psychology & Management

Roger Williams University

Skills

  • Full-Cycle Recruiting & Candidate Sourcing
  • Interviewing & Selection
  • Onboarding & Training
  • Employee Engagement & Retention
  • Residential Program Oversight
  • Stakeholder Relationship Management
  • Program Management & Growth
  • Diversity, Equity, & Inclusion Initiatives

Timeline

Residential Program Manager & Specialized Service Coordinator

Upper Valley Services
01.2023 - Current

Supported Employment Program Manager

Upper Valley Services
01.2022 - 2023

Employment Specialist

The Mental Health Center of Greater Manchester
01.2020 - 01.2022

University Tutor

Roger Williams University
01.2017 - 01.2020

Bellman / Activities Coordinator

The Inn at Mill Falls
01.2016 - 01.2020

Bachelor of Arts - Psychology & Management

Roger Williams University

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Tom Ainsworth