Toluwanimi Aiyenigba
Helpdesk IT Suppourt
Winnipeg,MB
Summary
Recent graduate of Red River College’s Full Stack Web Development program with hands-on experience in both technical and customer-facing roles. Skilled in website creation, front-end design, and digital tools, with a strong foundation in customer service, communication, and teamwork.
Proven ability to support teams, solve problems, and adapt quickly whether helping customers, updating websites, or coordinating live events. Community-minded, dependable, and ready to contribute to a growing business in Winnipeg.
Overview
2
2
years of professional experience
50
50
Suppout provided to staff at the bureau of public enterprise
2
2
Local Winnipeg events supported as a volunteer
4
4
Certifications in customer service and communication
5
5
Tech tools and platforms used (HTML, CSS, React, Canva, Figma)
Work History
IT Support & Administrative Assistant
Bureau of Public Enterprise
01.2022 - 12.2022
- Provided in-person support to 15–25 users weekly, resolving account and tech-related issues with clear, helpful communication
- Logged and followed up on 100+ support cases to ensure resolution and service satisfaction
- Collaborated with team members and other departments to address recurring technical issues
- Updated service records and databases to improve internal processes
- Supported staff with basic computer troubleshooting and digital tools
Administrative Intern
ECOWAS Abuja Office
06.2017 - 08.2017
- Assisted with filing, scanning, and organizing confidential HR documents for a department of 50+
staff. - Entered timekeeping data into spreadsheets with 98% accuracy.
- Answered phones, transferred calls, and provided general customer service to walk-in visitors.
Web Development Intern
Centrifuge Ltd
03.2015 - 12.2016
- Conducted comprehensive testing and debugging of web applications, while identifying and resolving critical
issues before deployment. - Designed a user-friendly sign-up homepage that effectively boosted the company's online conversion rate within the first quarter.
- Developed agendas for meetings and events, ensuring timely completion of all tasks
Education
Post Graduate Diploma - Full Stack Web Development
Red River College
Winnipeg, MB 09.2023 - 06.2025
Skills
- Website Design & Front-End Development (HTML, CSS, JavaScript, React)
- Mobile-Friendly & User-Friendly Web Layouts
- Customer Service & Clear Communication
- Willingness to Learn & Take Initiative
- Experience Supporting Live Events & Coordinating with Teams
- Graphic Tools: Canva, Figma, Adobe XD (basic)
- Dependable, Friendly, and Community-Oriented
Languages
English
Advanced (C1)
Timeline
Post Graduate Diploma - Full Stack Web Development
Red River College
09.2023 - 06.2025
IT Support & Administrative Assistant
Bureau of Public Enterprise
01.2022 - 12.2022
Administrative Intern
ECOWAS Abuja Office
06.2017 - 08.2017
Web Development Intern
Centrifuge Ltd
03.2015 - 12.2016
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