Summary
Work History
Education
Skills
Languages
Timeline
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Toluwani Akinbolusere

Ottawa,Canada

Summary

Seeking a position where I can utilize my existing skills while gaining valuable new experiences in a professional setting.

Work History

Retail Sales Associate Cashier

Walmart
  • Assisted customers by answering questions and fulfilling requests.
  • Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
  • Collaborated with team members to achieve sales targets and consistently exceeded performance goals.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.

Cart Attendant & Customer Service Assistant

Unban Planet
  • Assisted customers with carry-outs and verified receipts for proof of purchase
  • Followed safety and emergency procedures, including hazardous communications, lockout/tagout, and bloodborne pathogen protocols
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained a clean and organized work space, ensuring a positive environment for both customers and colleagues.

Customer Service Cashier

McDonald’s Restaurant
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Ontario Secondary School Diploma -

Woodroffe High School
Ottawa, ON
02.2025

Skills

  • Excellent communication and interpersonal skills
  • Highly responsible
  • Reliable
  • Punctual
  • Strong conflict resolution abilities
  • Professional
  • Diplomatic
  • Proficient in Microsoft Word
  • Time management

Languages

English
Native or Bilingual

Timeline

Retail Sales Associate Cashier

Walmart

Cart Attendant & Customer Service Assistant

Unban Planet

Customer Service Cashier

McDonald’s Restaurant

Ontario Secondary School Diploma -

Woodroffe High School

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Toluwani Akinbolusere