Automation Associate (Remote)
ITwize Technology Ltd
03.2025 - Current
Hi, I’m
TOLULOPE LAWAL
Ontario
Summary
Dynamic, results-driven professional with extensive experience in operations, customer service, and team coordination across diverse sectors, including technology, manufacturing, and retail. Expertise in cultivating strong client relationships and enhancing operational efficiency while driving cross-functional initiatives. Proven leadership capabilities demonstrated through a consistent track record of delivering measurable results in fast-paced, service-oriented environments. Committed to leveraging a solid foundation in operations, analytics, and team leadership to contribute to impactful business outcomes.
Education
University of SaskatchewanSaskatoon, SK
Bachelor of Science from Computer Science
01.2025
Columbia International CollegeHamilton, ON
Ontario Secondary School Diploma (OSSD)
01.2020
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Python programming
- Advanced Excel
- Time management
- Quick learner
- Adaptable to change
- Teamwork
- Analytical thinking
Languages
English
Full Professional
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Co-Founder &Technical Associate
Algabero
12.2024 - Current
Production Assistant (Intern)
OrokiTechs Ltd
06.2023 - 08.2023
Sales Associate
Skechers
05.2022 - 09.2022
Workshop Operations Intern
Nigeria LNG Limited
04.2021 - 09.2021
Columbia International College
Ontario Secondary School Diploma (OSSD)
University of Saskatchewan
Bachelor of Science from Computer Science
Work History
ITwize Technology Ltd
Automation Associate (Remote)
03.2025 - Current
Job overview
- Lead operational reporting and analytics initiatives to support business strategy and service delivery improvements.
- Collaborated with cross-functional teams to streamline project workflows and documentation processes.
- Designed and implemented automated reporting tools and dashboards, increasing operational visibility and decision-making efficiency by 30%.
- Partner with cross-functional stakeholders to align resources and project timelines to organizational objectives.
- Ensure operational workflows meet performance targets and maintain service quality standards.
Algabero
Co-Founder &Technical Associate
12.2024 - Current
Job overview
- Oversaw product development from concept to launch, ensuring alignment with market trends.
- Contribute to strategic planning and operational scaling for an emerging consumer analytics platform.
- Apply data-driven insights to improve service delivery and product positioning.
- Developed machine learning models to enhance predictive analytics capabilities.
- Collaborated with cross-functional teams to identify AI-driven solutions for operational challenges.
OrokiTechs Ltd
Production Assistant (Intern)
06.2023 - 08.2023
Job overview
- Assisted production leadership in daily operations, contributing to process efficiency and compliance with safety protocols.
- Performed equipment checks and documented production data to support operational analysis and decision-making.
- Participated in daily briefings and continuous improvement initiatives.
Skechers
Sales Associate
05.2022 - 09.2022
Job overview
- Delivered exceptional customer service, enhancing overall shopping experience and fostering brand loyalty.
- Consistently achieving and exceeding sales goals.
- Maintained 98% inventory accuracy and executed merchandising strategies that improved customer engagement and store presentation.
- Selected to train new associates on customer service standards, POS systems, and store procedures.
- Recognized by management for leadership, reliability, and strong teamwork.
Nigeria LNG Limited
Workshop Operations Intern
04.2021 - 09.2021
Job overview
- Supported preventive maintenance programs to ensure minimal downtime and safe operational practices.
- Assisted in the development of SOPs and maintained accurate records for equipment and materials.
- Worked with technical teams to support equipment reliability and operational continuity.
Core Competencies
- Leadership & Team Development
- Customer Relationship Management
- Operational Execution & Scheduling
- Sales Strategy & Service Excellence
- Performance Metrics & Reporting
- Business Process Optimization
- ERP & Inventory Management Systems
- Effective Communication & Problem-Solving
Overview
5
years of professional experience